After a diagnosis
After a diagnosis
Receiving a diagnosis of dementia can be a difficult and
emotional time. The diagnosis may come as a shock or it might
provide answers to the problems you, or someone close to you,
have been having. It can be hard to come to terms with it and
know what to do next. Some people might even feel a sense
of relief from knowing what is wrong and what steps to take.
This factsheet looks at things to consider after a diagnosis of
dementia, including possible treatments, planning for the future,
sources of support, and how to live well with the condition.
Support after a diagnosis is very important. The person with the
diagnosis and their close family should be able to talk things over with
a range of professionals. They might want to ask questions about the
diagnosis and what it means for them. They should take some time
to think about and discuss the future. Information on the help and
support available, and on how to stay physically and mentally well, can
A diagnosis of dementia shouldn't stop people being in control of their
lives or doing many of the things they enjoy. They should be supported
to remain independent, active and engaged, and fully involved in
making decisions and choices for themselves, for as long as they can.
What is dementia?
The word dementia describes a set of symptoms that may include
memory loss and problems with thinking, problem-solving or
language. Everyone experiences dementia differently. Different types
of dementia, for example Alzheimer's disease or vascular dementia,
affect people differently, especially in the early stages. For someone
who has been diagnosed, knowing the type of dementia they have
can help them to understand some of the difficulties they may face,
and ways to manage them. For more information see factsheet 400,
What is dementia?
Coming to terms with a diagnosis
Coming to terms with a diagnosis may take a long time. The person
might experience a range of emotions, including shock, anger, fear,
or even relief at having their symptoms explained. This is normal, and
feelings may change from one day to the next. The person's friends
and family are also likely to experience a range of emotions and their
own difficulties coming to terms with what is happening.
It can help people to talk about their diagnosis, and how they
feel about it, with family and friends. Talking about things openly
and honestly can help them to think about how they can support
each other, and look at ways for the person to carry on living an
independent and active life. Talking can also help the person think
about the future.
The person may want to talk about their diagnosis with others as well.
This could be a counsellor, a health or social care professional, or other
people with dementia. In some areas there will be post-diagnosis
support groups. This will help the person, and those close to them,
come to terms with the diagnosis and look at ways to live well with
dementia. Someone might also be offered counselling, giving them an
opportunity to talk through their diagnosis and their needs. The local
memory service or GP can give more information about post-diagnosis
support groups and counselling.
Who to tell about a diagnosis, and how much to say and when, are
all up to the individual. They may be worried about how others might
react. Some people only tell their close family; others tell friends as
well. Some people tell neighbours or members of their community.
Whatever the person decides to do, it should be what they feel is right
Although there is no cure for dementia, drug treatments may help to
alleviate some of the symptoms. Non-drug treatments can also help
someone to manage their condition, and support them to live well
after a diagnosis.
Someone with mild to moderate Alzheimer's disease may be
prescribed donepezil (eg Aricept), rivastigmine (eg Exelon) or
galantamine (eg Reminyl). These are called acetylcholinesterase
inhibitors. They do not cure Alzheimer's, but may relieve memory
problems and improve alertness for a while. Someone with moderate
Alzheimer's disease who can't take an acetylcholinesterase inhibitor
may be offered memantine (eg Ebixa). Memantine is also given
for severe dementia. For more information see factsheet 407, Drug
treatments for Alzheimer's disease.
For someone with vascular dementia, the doctor should offer drugs
that treat the underlying conditions (eg high blood pressure). These
may help to slow the progression of dementia.
If someone has dementia with Lewy bodies, the doctor may offer
one of the acetylcholinesterase inhibitors to help alleviate distressing
symptoms such as hallucinations or delusions.
Someone with the behavioural variant of frontotemporal dementia
may be prescribed an antidepressant.
There are a range of non-drug approaches that can help people with
any type of dementia to live well. These include talking therapies, such
as counselling, which help someone address and come to terms with
their diagnosis. Cognitive behavioural therapy, which helps people to
change how they think (‘cognition') and what they do (‘behaviour')
may be offered for depression.
A person with dementia may also benefit from cognitive rehabilitation
(which aims to reduce the impact of poor memory on a person's
quality of life) and cognitive stimulation (involving activities and
exercises designed to improve memory and communication skills).
Other popular activities include life story work, creative activities (eg
art), music-based activities or aromatherapy. The GP, memory service
or local Alzheimer's Society can tell people what is available in the
local area and what might work for them.
Living well
Having dementia shouldn't make someone feel ill or unwell. Any
physical illness can make a difference to a person's ability to cope. It
may also make them more confused or forgetful. If the person with
dementia does feel ill or unwell, they should speak to their GP. Having
regular check-ups with the GP is important. People with other long-
term health conditions (eg diabetes) also need to ensure these are
managed well.
Having dementia puts someone at increased risk of developing
depression. If they regularly feel low, anxious or irritable, they should
speak to their GP; treatments for depression are available.
Anyone with a diagnosis who is taking more than four medicines should
ask their GP for a medication review. Medication can cause side effects
that can affect wellbeing, such as dizziness or increased confusion.
A person with dementia should have regular dental check-ups to help
maintain good oral health. They should also have regular sight and
hearing check-ups, as problems with these can affect how well they
manage their dementia.
Eating a balanced diet and drinking plenty of fluids are important for
maintaining physical and mental wellbeing. A person with dementia
should eat a variety of foods; a dietitian can provide advice on eating
and drinking. The person's GP can make a referral.
Exercise can have a significant impact on wellbeing. It is good for
both physical and mental health. Exercise could include walking,
chair exercises, gardening or tai chi, and can be adapted to meet a
person's needs. The most effective exercises are ones that the person
enjoys and that they can incorporate into their everyday routine. For
more information see factsheet 529, Exercise and physical activity for
people with dementia.
Staying socially involved and physically and mentally active is
important. Remaining involved and active can help a person with
dementia to maintain their skills and independence, and reduce
loneliness. It may also help to improve sleep patterns and potentially
prevent depression. Activities can be anything that the person finds
enjoyable and wants to do. They should be incorporated into their
everyday routine.
It may help to adapt an activity to make it easier, or to try new
activities that may be more enjoyable. It is important that the person
and those around them don't worry too much about the ‘result' of
the activity, but instead focus on the process and the enjoyment the
person gets from it. For more information see factsheet 521, Staying
involved and active.
Having dementia makes everyday life more difficult, and a person
with the condition may need to change how they do things. There are
a variety of assistive technologies and gadgets that can help, which
a person with a diagnosis may want to consider using. These could
include memory aids (eg clocks, calendars and medication prompts)
and telecare (eg falls sensors). It is important that the person is shown
how to use these aids properly, so they can get the best out of them.
The person's local disabled living centre or Alzheimer's Society office
can provide more information about this. Assistive technology can also
help people remain safer in their homes.
It can help to think about changes that can be made in the home
environment to enhance independence and safety. For example, it
can be helpful to increase light levels and remove trip hazards such as
loose rugs. The local fire service can offer a free home safety visit.
An occupational therapist (OT) can provide more information on
staying independent and safe at home. The GP or social services can
arrange a referral to an occupational therapist. For more information
see factsheet 437, Assistive technology – devices to help with
everyday living and factsheet 503, Safety in the home.
Someone who has received a diagnosis of dementia may want to
spend some time thinking about the future and their wishes. As
the condition progresses, it will become more difficult for them to
make decisions about their health, care (including end-of-life care)
and finances.
Mental capacity is the ability to make decisions for yourself. People
who cannot do this are said to ‘lack capacity'. Planning ahead allows
the person with dementia to make choices and decisions in advance
about their future care, in case there is a time when they cannot make
these decisions for themselves. A person with dementia should discuss
their wishes with family and other people close to them.
A will allows someone to choose who inherits their money and
possessions when they die. It is still possible to make or change a will
after a diagnosis of dementia, as long as the person can show that
they understand the decision they are making, and the implications
that any changes will have. A solicitor can help with making or
updating a will. For more information see factsheet 467, Financial and
legal affairs.
Lasting Power of Attorney
Making a Lasting Power of Attorney (LPA) allows a person with
dementia to give someone they trust (the attorney) authority to
make certain decisions on their behalf. This is often a family member
or close friend. All decisions made by the attorney must be in the
person's best interests. There are two different types of LPA:
• Health and welfare LPA –The attorney can make decisions about
the person's healthcare (eg medical treatment) and welfare (eg
where they live). These powers can only be used if the person can no
longer make these decisions for themselves.
• Property and affairs LPA – The attorney has the power to manage
the person's money, property and affairs on their behalf. This could
include paying bills, collecting income and benefits, accessing bank
accounts and even selling a house.
The attorney will not immediately get to take control when the LPA
is made. In order for the LPA to be used, it first needs to be
registered with the Office of the Public Guardian. The attorney can
only make decisions on the person's behalf once the LPA has been
registered, and when they can act may depend on how the LPA has
been set up.
Anyone wanting to set up an LPA will need to have the mental
capacity to do so. A solicitor can be paid to help with setting it up, but
this isn't compulsory. For more information see factsheet 472, Lasting
Power of Attorney.
Lasting Powers of Attorney aren't yet available in Northern Ireland
because the law is different. For more information about powers of
attorney in Northern Ireland see factsheet NI472, Enduring Power of
Attorney and Controllership.
An advance statement is a record of a person's preferences and
priorities for the future. It could cover where they wish to live or how
they like to do day-to-day things (eg preferring a bath over a shower).
It will be used if someone becomes unable to make decisions for
themselves. An advance statement isn't legally binding, but it should
be taken into account when deciding what is in the person's best
interests. If the person does set up an advance statement, they should
tell people about it and keep it somewhere safe.
An advance decision ensures that a person has a say in their future
medical care, by enabling them to refuse – in advance – specific
medical treatments or procedures. This is in case the person becomes
unable to make these decisions for themselves. Decisions might
include whether the person would be resuscitated if their heart
stopped. An advance decision is legally binding. Anyone who would
like to set one up should speak to their GP. It is important to review
an advance decision regularly, and revise it as necessary, so that
it continues to reflect the person's views. For more information
see factsheet 463, Advance decisions and advance statements. In
Northern Ireland advance decisions are known as advance directives.
For more information on advance directives see factsheet NI467,
Financial and legal tips.
Someone who has just received a diagnosis of dementia may want
to check that their financial affairs are in order. It is important that all
their essential details can be easily found. These could include details
of bank accounts, tax, benefits, pension, mortgage or rent documents,
insurance policies and their will.
Putting things in order as early as possible can help the person to feel
prepared for the future. It will also mean that when things become
more difficult to manage, they know that everything is arranged as
they want it. For more information see factsheet 467, Financial and
legal affairs.
A person with a diagnosis of dementia may be eligible for a range of
benefits. The local benefits agency, Citizens Advice Bureau or Age UK
can carry out a benefits check to see what they may be entitled to.
The main benefits that may be relevant are Attendance allowance
(AA) for people 65 and over, or Personal independence payment
(PIP) for those under 65. PIP replaced Disability living allowance
(DLA) from June 2013. These benefits aren't based on a person's
financial situation or national insurance contributions. They are also
A diagnosis of dementia doesn't automatically mean that someone
needs to stop driving immediately. However, they must tell the
Driving and Vehicle Licensing Agency (DVLA) in Great Britain or the
Driving and Vehicle Licensing Northern Ireland (DVLNI) about the
diagnosis. They must also let their car insurance company know. The
DVLA or DVLNI will request a report from the person's doctor and
may also ask the person to take a driving assessment. These will
be used by the DVLA or DVLNI to decide whether the person can
continue to drive.
As dementia progresses, there will be a time when the person will
need to stop driving. Having to stop driving can be very difficult, and
can take a lot of adjustment. For more information see factsheet 439,
Driving and dementia.
Someone may receive a diagnosis of dementia while they are still
working. This doesn't necessarily mean that they will need to give up
work straight away, but there are some things they may want to
think about.
• Talking to the employer – It may help for the person to talk to their
employer about the diagnosis. In some jobs, there may be a legal
obligation to tell the employer: this will be in the person's contract.
Once this conversation has taken place, the employer is obliged
to make ‘reasonable adjustments' to support the person to keep
working if they want to.
• Thinking about the future – The person may want to take some
time to consider the future, and to seek advice on their rights,
pension and work-related benefits entitlements.
• Leaving work – The person may decide to retire early or stop
working. If they do, they should seek advice about their pension.
• Benefits – Someone of working age may be eligible for a range of
benefits. This will depend on their individual circumstances. A full
benefits check will help the person find out what they are entitled to.
It's important that a person with a diagnosis seeks advice about
working and dementia. They can speak to their human resources
department, trade union (if they have one), the Advisory, Conciliation
and Arbitration Service (ACAS), the local Citizens Advice Bureau or the
disability employment adviser at Jobcentre Plus.
Support and services
After a diagnosis of dementia, someone may be unsure what to do
next or where to go for help. Asking for support can be difficult, and
the person may feel they don't need it. However, it can help for them
to look into what's available in their area, should they need support
now or in the future.
Information, advice and support are available from a range of places.
• The NHS provides services such as the local GP or memory service.
There are a range of other NHS professionals who may be able to
help, including occupational therapists and counsellors.
• Charities and not-for-profit organisations can provide support,
advice and information for people with dementia and their carers.
These can be national or local. They may run a range of local
services including dementia adviser or dementia support worker
services, support groups, activity groups and telephone helplines.
The local Alzheimer's Society office can tell people what is available
in their area.
• Social services and social care can help work out the care and
support needs of a person with dementia and their carer. They
can also arrange for care and support to be provided. For more
information about this, the person or their carer can contact their
local social services department. Anyone wishing to have their needs
assessed should ask about a community care assessment. Carers
can have their needs assessed too: they need to ask for a carer's
assessment. Information and advice from social services are free.
• Private companies can provide care and support services at
home. There may be a charge for these services. Details of local
registered companies can be found by contacting social services,
the UK Homecare Association or the website of the local regulator:
the Care Quality Commission (CQC) in England, Care and Social
Services Inspectorate Wales (CSSIW), or the Regulation and Quality
Improvement Authority (RQIA) in Northern Ireland. The availability
of some services varies between areas of the UK.
The memory clinic, social services, local Alzheimer's Society office or
other local voluntary organisations can provide information on what is
available in the person's local area. Some services may be available for
free, but others may have a cost.
Services for younger people with dementia
Someone under 65 who has been diagnosed with dementia may
want services that are specifically designed for younger people with
dementia. These may include specialist support groups, advocacy,
counselling and day centres. The person's family may also benefit
from specialist support.
The provision of specialist services for younger people with dementia
is patchy, but the number of services is rising. The memory clinic, GP
or Alzheimer's Society office can provide information on what services
and support are available locally.
For more information on younger people with dementia see factsheet
440, Younger people with dementia.
Further reading and resources
Alzheimer's Society provides a range of national services that are
available across England, Wales or Northern Ireland. These include:
• the National Dementia Helpline: 0300 222 1122• Talking Point online discussion forum: alzheimers.org.uk/talkingpoint• a range of information resources.
Alzheimer's Society's range of information and practical support tools
for people with dementia include:
• The dementia guide – A guide for anyone who has recently been
told they have dementia. It will help them to understand more about
the condition and the treatments, services and support available.
• Helpcards – A practical tool that people with dementia can carry
to make it easier to get help or assistance when they're out in the
• The memory handbook – A book that contains practical
suggestions about coping with memory problems, as well as general
information about memory and healthy lifestyle.
• This is me – A simple and practical tool that people with dementia
can use to tell staff in care settings about their needs, preferences,
likes, dislikes and interests.
For more information on our publications, and to find out how to
order, visit alzheimers.org.uk/publications or phone 0300 303 5933.
Other useful organisations
ACAS (Advisory, Conciliation and Arbitration Service)
ACAS National (Head Office)
T 0300 123 1100 (helpline, 8am–8pm Monday–Friday, 9am–1pm
W www.acas.org.uk
ACAS aims to improve organisations and working life through
better employment relations. They supply up-to-date information,
independent advice and high-quality training, and work with employers
and employees to solve problems and improve performance.
Citizens Advice Bureau
To find details of your nearest Citizens Advice Bureau (CAB), look in
the phone book, ask at your local library or consult the CAB website at
Your local CAB is often the best starting point for financial and legal
advice, such as help with benefits or finding legal support. The service
is free, confidential and independent. Most CABs have a solicitor and
some have an accountant available at certain times to give free
initial advice.
Drivers Medical Group
Driver and Vehicle Licensing Agency (DVLA)
T 0300 790 6806 (Monday to Friday 8am–5.30pm,
Saturday 8am–1pm)
The section of the DVLA concerned with drivers with a medical
condition that may affect their fitness to drive.
Office of the Public Guardian (OPG)
Birmingham B2 2WH
T 0300 456 0300 (9am–5pm Monday–Friday)
Customer services provide free booklets on Lasting Power of Attorney
and Deputyship.
Solicitors for the Elderly
Solicitors for the Elderly Ltd
Room 17, Conbar House
Hertford SG13 7AP
Solicitors for the Elderly is an independent, national organisation of
lawyers, such as solicitors, barristers, and legal executives who provide
specialist legal advice for older and vulnerable people, their families
United Kingdom Homecare Association
Sutton Business Centre
E [email protected]
W www.ukhca.co.uk
The representative body for organisations that provide personal care –
including nursing care – to people in their own homes.
This publication contains information and general advice. It should not be used
as a substitute for personalised advice from a qualified professional. Alzheimer's
Society does not accept any liability arising from its use. We strive to ensure that
the content is accurate and up to date, but information can change over time.
Please refer to our website for the latest version and for full terms and conditions.
Alzheimer's Society, 2014. All rights reserved. Except for personal use, no part
of this work may be distributed, reproduced, downloaded, transmitted or stored
in any form without the written permission of Alzheimer's Society.
Alzheimer's Society National
Dementia Helpline
Last updated: March 2014
Next review due: March 2017
England, Wales and Northern Ireland:
0300 222 11 22
Reviewed by: Dr Luke Solomons,
Consultant in Old Age Liaison
Psychiatry, Royal Berkshire Hospital,
Reading and Jill Walton, Nurse
Coordinator for Rare Dementia and
Young Onset Dementia Support
Alzheimer's Society is the UK's
leading support and research charity
This factsheet has also been reviewed
for people with dementia, their
by people affected by dementia.
families and carers.
A list of sources is available on
Registered charity no. 296645. A company limited by guarantee and registered
in England no. 2115499
Source: http://www.bluebirdcare.co.uk/getattachment/d278ecd7-5239-40f4-b18c-ddff0b43d641/After-a-Diagnosis-of-Dementia.aspx
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