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for the year ended 30 June 2012 ABC Charter and Duties of the Board ABC Board and Board Committees ABC Organisation, as at 30 June 2012 ABC Advisory Council ABC Code of Practice ABC Television Content Analysis ABC Radio Networks Content Analysis Overseas Travel Costs 10 Additional Reports Required by Legislation 22511 Promotion and Market Research 12 Work Health and Safety 13 Performance Pay 14 Staff Profile 16 Television Transmission Frequencies 17 Radio Transmission Frequencies 18 Radio Australia and Australia Network Transmission and Distribution Glossary 256Index Appendices for the year ended 30 June 2012 Appendix 1—ABC Charter and Duties of the Board
From the Australian Broadcasting Corporation Act 1983
6 Charter of the Corporation
(1) The functions of the Corporation are: (a) to provide within Australia innovative and comprehensive broadcasting services of a high standard as part of the Australian broadcasting system consisting of national, commercial and community sectors and, without limiting the generality of the foregoing, to provide: (i) broadcasting programs that contribute to a sense of national identity and inform and entertain, and reflect the cultural diversity of, the Australian community; (ii) broadcasting programs of an educational nature; (b) to transmit to countries outside Australia broadcasting programs of news, current affairs, entertainment and cultural enrichment that will: (i) encourage awareness of Australia and an international understanding of Australian attitudes on world (ii) enable Australian citizens living or travelling outside Australia to obtain information about Australian affairs and Australian attitudes on world affairs; and (c) to encourage and promote the musical, dramatic and other performing arts in Australia.
(2) In the provision by the Corporation of its broadcasting services within Australia: (a) the Corporation shall take account of: (i) the broadcasting services provided by the commercial and community sectors of the Australian broadcasting system; (ii) the standards from time to time determined by the ACMA in respect of broadcasting services; (iii) the responsibility of the Corporation as the provider of an independent national broadcasting service to provide a balance between broadcasting programs of wide appeal and specialised broadcasting (iv) the multicultural character of the Australian community; and (v) in connection with the provision of broadcasting programs of an educational nature—the responsibilities of the States in relation to education; and (b) the Corporation shall take all such measures, being measures consistent with the obligations of the Corporation under paragraph (a), as, in the opinion of the Board, will be conducive to the full development by the Corporation of suitable broadcasting programs.
(3) The functions of the Corporation under subsection (1) and the duties imposed on the Corporation under subsection (2) constitute the Charter of the Corporation.
(4) Nothing in this Section shall be taken to impose on the Corporation a duty that is enforceable by proceedings in a court.
8 Duties of the Board
(1) It is the duty of the Board: (a) to ensure that the functions of the Corporation are performed efficiently and with the maximum benefit to the people of Australia; (b) to maintain the independence and integrity of the Corporation; (c) to ensure that the gathering and presentation by the Corporation of news and information is accurate and impartial according to the recognized standards of objective journalism; and (d) to ensure that the Corporation does not contravene, or fail to comply with: (i) any of the provisions of this Act or any other Act that are applicable to the Corporation; or (ii) any directions given to, or requirements made in relation to, the Corporation under any of those (e) to develop codes of practice relating to: (i) programming matters; and (ii) if the Corporation has the function of providing a datacasting service under section 6A—that service; to notify those codes to the ACMA.
Appendices for the year ended 30 June 2012 Appendix 1—ABC Charter and Duties of the Board continued
(2) If the Minister at any time furnishes to the Board a statement of the policy of the Commonwealth
Government on any matter relating to broadcasting, or any matter of administration, that is relevant to the performance of the functions of the Corporation and requests the Board to consider that policy in the performance of its functions, the Board shall ensure that consideration is given to that policy.
(3) Nothing in subsection (1) or (2) is to be taken to impose on the Board a duty that is enforceable by proceedings in a court.
Appendix 2—ABC Board and Board Committees
Board members and attendance
• Providing a forum for communication between the at meetings
Board, senior management and both the internal and external auditors. The ABC Board held six meetings during 2011 –12.
• Monitoring and reviewing the independence, Number of Board
integrity and objectivity of the Corporation's internal and external auditors. • Monitoring and reviewing compliance with Maurice Newman AC, Chairman standards of ethical behaviour expected within (term ended 31 December 2011) the Corporation. James Spigelman AC QC, Chairman (term commenced 1 April 2012) The Audit and Risk Committee held five meetings in Mark Scott AO, Managing Director Steven Skala AO (acting Chairman Meeting No.3 2011 from 1 January – 31 March 2012) Meeting No.4 2011 Julianne Schultz AM 6 Meeting No.5 2011 Michael Lynch CBE AM Meeting No.1 2012 (resigned 30 September 2011) Meeting No.2 2012 Fiona Stanley AC 3 Meetings during 2011 –12 were attended by Steven Skala (Chair of the Audit and Risk Committee), Michael Lynch, Cheryl Bart and John Brown. Michael Lynch resigned from the ABC Board in September 2011. John Brown was appointed to the Human Resources Committee
Audit and Risk Committee in December 2007 and is The Human Resources Committee considers not a member of the ABC Board.
the remuneration of the Managing Director and Executives, and the Managing Director's annual Position
Meetings
performance appraisal. The Committee did not eligible to Meetings
Committee attend attended
formally meet in 2011–12 as these matters were dealt with in Board meetings.
Steven Skala AO Committee Audit and Risk Committee
The Board is required to ensure that the functions Michael Lynch CBE AM Director of the Corporation are performed with integrity, Cheryl Bart AO Director 5 4 efficiency and maximum benefit to the people of Australia (see s.8(1)(a) of the Australian Broadcasting Corporation Act 1983). In connection with the discharge of these duties, the Audit and Risk Board members are invited to attend all Audit and Committee provides the Board with independent Risk Committee meetings. Committee meetings are assistance and advice on the ABC's risk, control and also attended by the Chief Operating Officer, Head compliance framework and its external accountability Group Audit and representatives of the Australian responsibilities. The Committee's responsibilities are National Audit Office (ANAO) and its nominated detailed in its Charter and include: representative, KPMG. The Chairman of the Board, • Assisting the Board to discharge its oversight the Managing Director and other members of the and governance responsibilities in relation to the Board also attend Committee meetings.
– Internal Control Framework. – Financial Reporting and Management. – Risk Management. – Legislative Compliance.
Appendices for the year ended 30 June 2012 Appendix 2—ABC Board and Board Committees continued
At its meetings, the Audit and Risk Committee
and monitoring integrity in the performance of its endorsed the 2010 –11 Annual Financial Statements and monitored progress against the 2011 –12 Audit • Facilitating and supporting the integration of risk Plan. During 2011 –12, the Committee considered the management into day-to-day business activities findings of audit reports and noted the implementation and processes; and of audit recommendations by management, fraud • Promoting a culture of self assessment and awareness initiatives and fraud investigations adherence to high ethical standards.
Group Audit is responsible for generating and During the year the Committee commissioned and implementing the ABC's Audit Plan, which seeks to participated in the independent review of Group Audit ensure that audits focus on key areas of risk to the and subsequently considered and discussed the Corporation. The Audit Plan is endorsed by the outcomes of the review. The Committee also dealt Audit and Risk Committee and approved by the with matters related to, and reports from, external audit and the Corporation's requirement to formally report on compliance with the Commonwealth In 2011 –12, Group Audit performed unscheduled Authorities and Companies Act 1997. During the year, reviews at the specific request of management the Committee met separately with the ANAO and and continued to utilise technology to undertake KPMG without management present.
continuous auditing and monitoring of transactional data. Group Audit also provided advice and guidance During its meetings in 2011 –12, the Committee on good governance, policies and controls, and endorsed the 2012 –13 Audit Plan and the revised provided advice and input on a number of key projects Group Audit Charter for approval by the Board. and initiatives being undertaken by the Corporation. The Audit and Risk Committee undertook a self- Group Audit also reviewed the processes implemented assessment of its performance and considered its by the Corporation to support reporting requirements arrangements and processes against the ANAO in respect of compliance with the Commonwealth Better Practice Guide on Public Sector Audit Authorities and Companies Act 1997. Committees, which was published in August 2011. During 2011 –12, the Group Audit Charter was The Committee also received information papers reviewed to ensure it aligned with best practice. Group related to the coordination of internal and external Audit continued to operate with a combination of audit, risk management, fraud risk, work health and in-house staff and outsourced external providers. This safety, business continuity, Corporation projects, provided access to expertise in specialist areas and compliance matters and matters related to the supplemented internal resources and experience. preparation and finalisation of the 2011 –12 Annual In accordance with Internal Auditing Standards an independent review of Group Audit was undertaken Group Audit
during 2011 –12 which involved key stakeholders Group Audit provides an independent and objective including the Audit and Risk Committee, Executive audit and advisory service which is designed to add Directors and senior management. The review value and improve the Corporation's operations. recognised that the Group Audit function is Group Audit helps the ABC to achieve its objectives performing well and is addressing the core needs by bringing a systematic and disciplined approach of the Audit and Risk Committee through focus on to evaluate and improve the effectiveness of risk the key risk and compliance issues of the ABC. The management, control and governance processes.
review made recommendations to improve current Group Audit is responsible to the Audit and Risk arrangements and strengthen the Corporation's Committee for contributing to the achievement of the assurance framework. The recommendations Corporation's goals and objectives by: are being implemented or are being assessed for • Assisting management in evaluating processes for identifying, assessing and managing the key Coordination with external auditors
operational, financial and compliance risks of Group Audit continued to liaise with the ABC's external auditors, as well as the ANAO and its nominated representative, KPMG, who were appointed during • Assisting management in evaluating the 2008–09. It sought advice regarding proposed areas effectiveness of internal control systems, including of focus, the identification of areas of potential external compliance with internal policies; audit reliance on Group Audit and to ensure that there • Recommending improvements to the internal was minimal duplication of audit coverage. In this control systems established by management; regard, the ANAO, KPMG and Group Audit developed • Playing an active role in developing and a Coordinated Audit Plan for 2010–11, highlighting maintaining a culture of accountability and integrity; areas of audit coverage and reliance, as well as audit • Being responsive to the Corporation's changing coverage of ABC strategic risk and financial reporting needs, striving for continuous improvement Appendices for the year ended 30 June 2012 Appendix 3—ABC Organisation, as at 30 June 2012
Managing Director

Head, ABC Secretariat Director of Innovation Head, Research and Marketing Lisa Walsh Editor, abc.net.au Carolyn MacDonald Director of Corporate Affairs Head, Strategic Development Gabrielle Shaw (acting) Head, Technology Head, Digital Education Head, Corporate Affairs Project Director Head, Corporate Governance Judith Maude Legal and Business Affairs
Head, Strategic Policy Director of Legal and Business Affairs Director of Editorial Policies Deputy General Counsel Head, Audience and Deputy General Counsel Consumer Affairs Head, Business Affairs Georgina Waite (acting) Manager, Policy and Research Michelle Fisher Investigations Manager, Audience and Consumer Director of News Head, Current Affairs Head, News Programming Head, Continuous News Director of ABC International Michael McCluskey Head, Newsgathering Head, International News Manager, Policy and Head, Asia-Pacific News Deborah Steele (acting) Head, Budgets and Resources John Turner Manager, International Head, Policy and Staff Chief Operating Officer Chief Operating Officer Head, Capital Works Head, Production Head, Operations Planning Manager, Digital Peta Astbury (acting) Head, Group Audit Radio Australia
Michael McCluskey Director of ABC Resources General Manager, Resource Head, Broadcast Operations Mark Nealon Head, Communications and Head, Production Planning Mark Hemetsberger Head, Distribution Head, Content Services Mary Jane Stannus Business Manager National Operations Manager Paul De Odorico International Projects
Manager, Strategy and Head, ABC International Domenic Friguglietti Manager, Project Design and Director of Business Services Brian Jackson Head, Corporate Treasury and Performance Measurement Director of ABC Commercial Gareth Thomson (acting) Chief Financial Officer Head, Financial Control General Manager, Digital Head, Human Resources Business Development Robert Hutchinson General Manager, Marketing Head, Property Services Aziz Dindar (acting) and Communications Manager, Risk and Insurance Kylie McKiernan General Manager, Multi- Manager, Procurement Channel Retailing Manager, Group Budgets General Manager, Sales and Manager, Policy and Projects Janet Kalivas Manager, Capital Expenditure General Manager, ABC Music Brand and Product Manager Yasmin Lucien Appendices for the year ended 30 June 2012 Appendix 3—ABC Organisation, as at 30 June 2012 continued
Technology
Head, Technology and Director of Technology Digital Planning Deputy Director of Technology Margaret Cassidy Head, People and Head, Information Technology Tony Silva Head, Technical Services Manager, Policy and Manager, Business Continuity Stephen Flohr Communication Networks
Manager, Metropolitan Local Director of Communication Manager, Regional Local Head, Broadcast Network Manager, triple j Manager, Radio National Amanda Armstrong Head, Transmission Network Manager, ABC NewsRadio Manager, Spectrum Regulatory Strategy Manager, ABC Classic FM Manager, Digital Radio People and Learning
Director of People and Director of Television Head, Employee Relations Controller, ABC1 Controller, ABC2 Head, People and Learning Controller, Children's Controller, Multi-Platform Head, Planning and Manager, Strategy and Frances Green (acting) Business Partner, Television Jennifer McCleary Head, Sport and Events Business Partner, News Head, Indigenous Business Partner, ABC Head, Entertainment Head, Business and Business Partner, Radio Business Partner, Corporate Head, Marketing and and International Business Partner, Operations Head, Strategy and Business Partner, ABC Elizabeth McGrath Director of Radio Christopher Smyth Group Program Director Director, Queensland Head, Industry Policy Head, Multiplatform and Director, Tasmania Content Development Director, Victoria Head, Radio Marketing Appendix 4—ABC Advisory Council
In 2011 –12, the ABC Advisory Council met
Mrs Rena Henderson (Preston, Tasmania) three times. It made five recommendations and 19 commendations.
Ms Lisa Leong (Burwood, Victoria)Mr Scott Cowans (Ellenbrook, WA) Advisory Council members
Mr Nakul Legha (Gungahlin, ACT) Ms Joan McKain, Convenor (Lake Cathie, NSW) Mrs Melissa Cadzow (Glenside, SA) Dr Patrick Bradbery (Rock Forest, NSW) Mr Gideon Cordover (Allens Rivulet, TAS) Ms Tania Penovic (Surrey Hills, Vic) Mrs Charmaine Foley (Noosa Heads, QLD) Mr Taylor Tran (Naremburn, NSW) Mr Rob Ryan (Holland Park East, QLD) Appendices for the year ended 30 June 2012 Appendix 4—ABC Advisory Council continued
Summary of recommendations,
Recommendation R1/3/11 7.30
responses and commendations
Through their networks, members of the ABC Advisory Council are hearing that the 7.30 program is not incisive and engaging, the interviews lack a depth of analysis, its news sense could be improved, Recommendation R1/2/11 Hungry Beast
and that it isn't attracting important guests. Most of The ABC Advisory Council recommends that a
the Council members reported that they no longer further series of Hungry Beast be commissioned. watch the program on a regular basis. The Council The third series of Hungry Beast saw the program accordingly recommends that 7.30 be reviewed to
evolve into a slick and thought-provoking production become "must watch" viewing again.
which entertained and informed audiences with its quirky combination of humour, powerful human stories Director of News: News is disappointed to learn that and extensive research presented in an edgy and "most of the Council members" no longer watch 7.30 engaging way.
on a regular basis. The program has undergone a significant amount of change following the departure Director of Television: ABC Television notes the of founding presenter, Kerry O'Brien, however News recommendation, however Hungry Beast will not considers that the program remains a quality daily be recommissioned for a fourth series. The ABC current affairs show, and is building credibility and continues to look to reinvigorating and refreshing its prime-time schedule, and Television are working with the producers of Hungry Beast on a new program, News would challenge the view that 7.30 lacks details of which will be announced in due course.
analysis or news sense, or that it is failing to attract important guests. Guests appearing on the program Recommendation R2/2/11 Television
have included Julia Gillard, Tony Abbott, Wayne Swan, Production
Malcolm Turnbull, Joe Hockey, Stephen Smith, Chris The ABC Advisory Council recommends that the
Bowen, Greg Combet, Bill Shorten, Bob Brown, Hugh ABC support television production outside Sydney. It Laurie, Imran Khan, Bill Gates, Paul Keating, Anna is crucial to develop and nurture regional visual media Bligh, Guy Pearce, Alan Jones and Meryl Streep. The production in the way that triple j has supported program has provided extensive and incisive coverage regional music production using internal and external of all major stories and issues, and was recognised resources. The ABC Advisory Council considers with the Walkley Award for Sports Journalism for its that local production resources will become more coverage of harness racing.
important in the future in order to maintain a critical News acknowledges that there are challenges associated with change, and the program will Director of Television: Two initiatives—South continue to be to monitored, reviewed and developed. Australian Film Corporation and ScreenWest Factual News remains confident that the program will continue Entertainment initiatives—are designed to develop to grow and attract new audiences.
new talent and production companies in regional areas. These initiatives will see editors, producers, Recommendation R1/1/12 – Distribution
directors, camera operators developing skills in factual review and customer re-education
entertainment series for prime time slots. The ABC Advisory Council recommends that ABC
consider an overall review of ABC content distribution Recommendation R3/2/11 iview
strategy across all media. Often audiences provide The ABC Advisory Council recommends that the
the feedback of "not being aware" that certain content promotion of iview be increased to raise awareness is available or being "unable to find" specific content and understanding of this innovative and valuable via web or portable devices. Such a review would service. There is a considerable ABC audience lead to improved content distribution architecture and which has access to broadband and interest in ABC overall improved user experience. Some investment programming but are unaware of iview, leading the in customer education would also be required. This service to be underutilised, particularly by younger communication may be of a similar nature to the previous ABC Brand campaign which started on the journey of communicating ABC's multichannel Director of Television: ABC Television acknowledges platform concept.
that awareness of iview remains moderate. A number of steps are being taken to address this issue, Director of Innovation: The Innovation Division including expanding iview's social media presence is currently considering a project to scope the via twitter and facebook, and integrating iview improvement of search on ABC Online. into program portions as well as standalone iview Appendices for the year ended 30 June 2012 Appendix 4—ABC Advisory Council continued
Commendations
The Long Goodbye
The ABC Advisory Council commends The Slap
In focussing on the experiences of three families for its excellent performances, screenplay and facing the impact of Alzheimer's disease, The Long production. The series was a brilliant adaptation of Goodbye opened a window for the audience to see the novel and became compulsory viewing for many the progression and challenges of a disease that is becoming prevalent. The Advisory Council commends
the producers of The Long Goodbye for the sensitivity Engagement with people with a disability
and compassion shown in this program.
The ABC Advisory Council commends the ABC for
its enhanced engagement with people with a disability Spicks and Specks
during 2011 including: The Advisory Council commends Spicks and Specks
team for the dynamic mix of guests and quirky quiz a) ABC Ramp Up and specifically the work of the segments which were key factors in the program's editor Stella Young, whose sparkling, crisp and longevity and popularity. Congratulations to host incisive writing is reaching across the ABC and Adam Hills and team captains Myf Warhurst and Alan increasing the profile and presence for people with Brough for their energy, wit and dedication. Spicks and disabilities while throwing a sharp spotlight on issues Specks touched generations of viewers and will be like media portrayal. The Council noted that ABC affectionately remembered by many fans.
Ramp Up is also revealing new and talented writers with disabilities, including young people.
Musica Viva Festival
The ABC Advisory Council commends the team
b) ABC Open, for their landmark achievement of behind Classic FM's coverage of the Musica Viva working to generate more than sixty projects in the Festival. This was an innovative use of multimedia that regions with people with disabilities, as part of this allowed audiences to access the many aspects of this year's International Day of People with Disability, important chamber music festival. especially with people with an intellectual disability whose voices are often absent in the media.
The ABC Advisory Council commends Radio
c) ABC Investigative Journalist Nance Haxton, who National's Airplay team for leveraging collaborations won this year's Yooralla Media Award in the National which continue to make radio drama highly engaging Disability Awards, for her relentless, powerful and and relevant. Highlights include the collaborations with timely coverage of issues affecting people with a John Bell, Anna Volska and Lucy Bell; and the Power disability, especially the abuse of children. Plays season in conjunction with the Sydney Writers' At The Movies – 25 years
The Council commends Margaret Pomeranz and
One Night Stand
David Stratton for achieving 25 years of excellence in The ABC Advisory Council commends triple j for
reviewing movies. Over this time they have become organising the One Night Stand concert at Tumby the benchmark for movie reviews. They continue to Bay in South Australia. This was a fantastic musical engage and entertain us with some surprise opinions venture in rural Australia and a wonderful celebration of regarding the movies they review.
Australian music.
ABC New South Bank Studios
Late Night Live
The ABC Advisory Council commends Mark Scott
The Advisory Council commends Phillip Adams and
and the staff of the ABC for the handling of the the Late Night Live team for broadcasting regularly from closure of the Toowong Studios and the amazing regional centres. He has engaged regional audiences work produced despite the many years of challenging such as Burnie and the Eyre Peninsula, in forums which and cramped studio space whilst the new South Bank highlighted regional issues of national importance. Brisbane premises were built. The Council thanks the many staff who have worked long hours behind the scenes to get the new studios ready for operation.
The ABC Advisory Council commends the creators of
twentysomething for a brilliant, hilarious and refreshing triple j
take on life for that age group. Its success was due to The ABC Advisory Council commends triple j for
the creativity and wit of Jess Harris and Josh Schmidt its commitment to original Australian artists and who should be encouraged to develop further work for recordings. It further commends the annual Hottest 100 for its contribution to contemporary Australian cultural life.
Giggle and Hoot
The ABC Advisory Council commends Giggle and
Hoot as a warm and engaging vehicle for introducing The ABC Advisory Council commends the ABC for
ideas and programs to a pre-school audience. Jimmy presenting the Balibo program. This program is an Giggle and his companion Hoot the Owl are emerging excellent portrayal of the events in East Timor in 1975. as national icons. Appendices for the year ended 30 June 2012 Appendix 4—ABC Advisory Council continued
Alan Kohler
Miss Fisher's Murder Mysteries
The ABC Advisory Council commends Alan Kohler,
The ABC Advisory Council commends Miss Fisher's
the ABC News Finance Reporter, for his informative Murder Mysteries. This entertaining program brings yet accessible stories. He makes finance reporting to the screen one of Australia's much loved literary very interesting and engaging and provides useful characters. The Council were impressed by both the graphics and examples. This has the impact of attention to period detail as well as the acting. The broadening the audience base for what can be a very program sets a new high standard for ABC dramas.
dry subject.
Media Watch
Then the Wind Changed
The ABC Advisory Council commends Media
The ABC Advisory Council commends Celeste Geer,
Watch for its important scrutiny of the Australian writer/director, and the ABC for the broadcast of the media. The value of the program's contribution has February 2009 bushfire documentary Then the Wind been recognised during the course of the Federal Changed. This was an uplifting story of resilience Government's recent media enquiry. about the people of Strathewen as they rebuilt their homes and their lives.
Kitchen Cabinet
The ABC Advisory Council commends Kitchen
Cabinet and Annabel Crabb for providing a different approach to political discourse in a novel and entertaining way.
Appendix 5—ABC Code of Practice
Current as at 30 June 2012; last updated
The ABC voluntarily complies with the Content 11 April 2011.
Services Code developed by the Internet Industry Association and registered as an industry code with I. Regulatory Framework
the ACMA under clause 85 of Schedule 7 of the BSA. The Content Services Code does not apply to The ABC Board is required, under section 8(1)(e) of content delivered through online or mobile services the ABC Act, to develop a code of practice relating to where that content has been previously transmitted on its television and radio programming, and to notify this radio or television. code to the Australian Communications and Media Authority ("the ACMA"). Except as expressly provided by the BSA, the regulatory regime established by the BSA does not A complaint alleging the ABC has acted contrary to its apply to the ABC: section 13(5) of the BSA, and Code of Practice in its television or radio programming section 79 of the ABC Act. may be made to the ABC. A complainant is entitled under section 150 of the Broadcasting Services Act II. Scope of the Code
1992 (Cth) ("the BSA") to take their complaint to the ACMA if, after 60 days, the ABC fails to respond to The requirements of this Code are set out in the the complainant or the complainant considers the sections dealing with Interpretation and Standards in ABC's response is inadequate. Part IV and the Associated Standard in Part V. The Standards in Part IV apply to radio and television Section 150 of the BSA empowers the ACMA to programs broadcast by the ABC on its free-to- investigate a complaint alleging the ABC has, in air television or radio broadcasting services. The providing a national broadcasting service, breached Associated Standard in Part V applies only to its Code of Practice. The ACMA can decline to television programs broadcast by the ABC on its investigate the complaint under section 151 of the domestic free-to-air television services. BSA if it is satisfied that the complaint does not relate to the ABC Code of Practice, or that the complaint is 1 Prohibited content essentially involves content that is frivolous or vexatious or was not made in good faith. classified either as RC (Refused Classification) or X18+. This includes real depictions of actual sexual activity, child The ACMA's jurisdiction under sections 150 -151 pornography, detailed instruction in crime, violence or drug does not encompass the ABC's print content or use; and age-restricted content.
content disseminated by the ABC over the internet 2 Age-restricted content involves content classified as R18+ or through mobile devices. However, the ACMA has or MA15+ that is delivered through a mobile device or separate jurisdiction under Schedule 7 of the BSA in through a service that provides audio or video content for relation to content hosted on websites or transmitted a fee. This type of content must be subject to a restricted through mobile services where that content is either access system, i.e. measures put in place to protect "prohibited content" 1 or "age-restricted content".2 children under the age of 15 from exposure to unsuitable The ACMA is empowered under Schedule 7 to material. This category of content includes material containing strong depictions of nudity, implied sexual require content service providers and content hosts to activity, drug use or violence, very frequent or very strong remove or prevent access to these types of content. coarse language, and other material that is strong in impact. Appendices for the year ended 30 June 2012 Appendix 5—ABC Code of Practice continued
This Code does not apply to any complaint which
IV. Principles and Standards
the ABC had decided not to investigate or, having accepted it for investigation, decided not to 1. Interpretation
investigate further, where the ABC was satisfied that: In this Code, the Standards must be interpreted and applied in accordance with the Principles applying in • the complaint concerns content which is or each Section. From time to time, the ABC publishes becomes the subject of legal proceedings; Guidance Notes which do not in themselves impose • the complaint was frivolous or vexatious or not obligations on the ABC, but which may be relevant in made in good faith; interpreting and applying the Code. • the complaint was lodged with the ABC more than six weeks after the date when the program was The Standards in Parts IV and V are to be interpreted last broadcast by the ABC on its free-to-air radio and applied with due regard for the nature of the or television services, unless the ABC accepted content under consideration in particular cases. the complaint for investigation after being satisfied The ABC is conscious that its dual obligations—for that it was appropriate to do so, having regard to: accountability and for high quality—can in practice – the interests of the complainant in the subject interact in complex ways. It can be a sign of strength matter of the complaint; not weakness that journalism enrages or art shocks. – the seriousness of the alleged breach; The Standards are to be applied in ways that maintain independence and integrity, preserve trust and do – the reason(s) for the delay; not unduly constrain journalistic enquiry or artistic – the availability of the program content which is the subject of the complaint; and 2. Accuracy
• any prejudice the delay may otherwise have on the ABC's ability to investigate and determine the Principles: The ABC has a statutory duty to ensure
that the gathering and presentation of news and matter fairly; or information is accurate according to the recognised • the complainant does not have a sufficient interest standards of objective journalism. Credibility depends in the subject matter of the complaint, where the heavily on factual accuracy. complaint alleges a breach of Fair and honest dealing (Standards 5.1 –5.8) or Privacy (Standard Types of fact-based content include news and analysis of current events, documentaries, factual dramas and lifestyle programs. The ABC requires that To avoid any doubt, the ABC intends that any reasonable efforts must be made to ensure accuracy complaint falling within the terms of any one of the in all fact-based content. The ABC gauges those above categories is not relevant to the ABC Code of efforts by reference to: Practice, for the purposes of section 151(2)(b) of the BSA. In effect, this means that only complaints which • the type, subject and nature of the content; the ABC has accepted for investigation in accordance • the likely audience expectations of the content; with the above criteria are eligible under this Code to • the likely impact of reliance by the audience on the be reviewed and investigated by the ACMA. accuracy of the content; and • the circumstances in which the content was made III. Resolved Complaints
The ABC seeks to comply fully with the Code and to The ABC accuracy standard applies to assertions resolve complaints as soon as practicable. of fact, not to expressions of opinion. An opinion, being a value judgement or conclusion, cannot be A failure to comply will not be a breach of the Code found to be accurate or inaccurate in the way facts if the ABC has, prior to the complaint being made to can. The accuracy standard requires that opinions be the ACMA, taken steps which were adequate and conveyed accurately, in the sense that quotes should appropriate in all the circumstances to redress the be accurate and any editing should not distort the cause of the complaint. meaning of the opinion expressed. To illustrate, a failure to comply with Standards 2.1 or The efforts reasonably required to ensure accuracy will 2.2 (Accuracy) will not be taken to be a breach of the depend on the circumstances. Sources with relevant Code if a correction or clarification, which is adequate expertise may be relied on more heavily than those and appropriate in all the circumstances, is made without. Eyewitness testimony usually carries more prior to or within 30 days of the ABC receiving the weight than second-hand accounts. The passage of time or the inaccessibility of locations or sources can affect the standard of verification reasonably required. Appendices for the year ended 30 June 2012 Appendix 5—ABC Code of Practice continued
The ABC should make reasonable efforts, appropriate
• a balance that follows the weight of evidence; in the context, to signal to audiences gradations • fair treatment; in accuracy, for example by querying interviewees, • open-mindedness; and qualifying bald assertions, supplementing the partly right and correcting the plainly wrong. • opportunities over time for principal relevant perspectives on matters of contention to be Standards:
2.1 Make reasonable efforts to ensure that material
The ABC aims to present, over time, content that facts are accurate and presented in context. addresses a broad range of subjects from a diversity 2.2 Do not present factual content in a way that will
of perspectives reflecting a diversity of experiences, materially mislead the audience. In some cases, this presented in a diversity of ways from a diversity of may require appropriate labels or other explanatory sources, including content created by ABC staff, generated by audiences and commissioned or acquired from external content-makers. 3. Corrections and clarifications
Principles: A commitment to accuracy includes a
Impartiality does not require that every perspective willingness to correct errors and clarify ambiguous or receives equal time, nor that every facet of every otherwise misleading information. Swift correction can argument is presented. reduce harmful reliance on inaccurate information, Assessing the impartiality due in given circumstances especially given content can be quickly, widely requires consideration in context of all relevant factors and permanently disseminated. Corrections and clarifications can contribute to achieving fairness and • the type, subject and nature of the content; • the circumstances in which the content is made Standards:
3.1 Acknowledge and correct or clarify, in
• the likely audience expectations of the content; an appropriate manner as soon as reasonably • the degree to which the matter to which the content relates is contentious; a. significant material errors that are readily apparent • the range of principal relevant perspectives on the or have been demonstrated; or matter of contention; and b. information that is likely to significantly and • the timeframe within which it would be appropriate materially mislead. for the ABC to provide opportunities for the principal relevant perspectives to be expressed, 4. Impartiality and diversity of perspectives
having regard to the public importance of the Principles: The ABC has a statutory duty to ensure
matter of contention and the extent to which it is that the gathering and presentation of news and the subject of current debate. information is impartial according to the recognised Standards:
standards of objective journalism. 4.1 Gather and present news and information with
Aiming to equip audiences to make up their own due impartiality. minds is consistent with the public service character of the ABC. A democratic society depends on diverse 4.2 Present a diversity of perspectives so that,
sources of reliable information and contending over time, no significant strand of thought or belief opinions. A broadcaster operating under statute with within the community is knowingly excluded or public funds is legitimately expected to contribute in disproportionately represented. ways that may differ from commercial media, which 4.3 Do not state or imply that any perspective is
are free to be partial to private interests. the editorial opinion of the ABC. The ABC takes Judgements about whether impartiality was no editorial stance other than its commitment to achieved in any given circumstances can vary fundamental democratic principles including the rule among individuals according to their personal and of law, freedom of speech and religion, parliamentary subjective view of any given matter of contention. democracy and equality of opportunity. Acknowledging this fact of life does not change the 4.4 Do not misrepresent any perspective.
ABC's obligation to apply its impartiality standard as objectively as possible. In doing so, the ABC is guided 4.5 Do not unduly favour one perspective over
by these hallmarks of impartiality: Appendices for the year ended 30 June 2012 Appendix 5—ABC Code of Practice continued
5. Fair and honest dealing
6. Privacy
Principles: Fair and honest dealing is essential to
Principles: Privacy is necessary to human dignity
maintaining trust with audiences and with those who and every person reasonably expects that their participate in or are otherwise directly affected by privacy will be respected. But privacy is not absolute. ABC content. In rare circumstances, deception or a The ABC seeks to balance the public interest breach of an undertaking may be justified. Because of in respect for privacy with the public interest in the potential damage to trust, deception or breach of disclosure of information and freedom of expression. an undertaking must be explained openly afterwards unless there are compelling reasons not to do so. Standards:
6.1 Intrusion into a person's private life without
Standards:
consent must be justified in the public interest and Dealing with participants the extent of the intrusion must be limited to what is proportionate in the circumstances. 5.1 Participants in ABC content should normally be
informed of the general nature of their participation. 7. Harm and offence
5.2 A refusal to participate will not be overridden
Principles: The ABC broadcasts comprehensive
without good cause. and innovative content that aims to inform, entertain and educate diverse audiences. Innovation involves Opportunity to respond a willingness to take risks, invent and experiment with new ideas. This can result in challenging content 5.3 Where allegations are made about a person
which may offend some of the audience some of the or organisation, make reasonable efforts in the time. But it also contributes to diversity of content circumstances to provide a fair opportunity to in the media and to fulfilling the ABC's function to encourage and promote the musical, dramatic and other performing arts. The ABC acknowledges that a Attribution and sources public broadcaster should never gratuitously harm or 5.4 Aim to attribute information to its source.
offend and accordingly any content which is likely to harm or offend must have a clear editorial purpose. 5.5 Where a source seeks anonymity, do not agree
without first considering the source's motive and any The ABC potentially reaches the whole community, so alternative attributable sources. it must take into account community standards. The ABC must also be able to provide content for specific 5.6 Do not misrepresent another's work as your
target audiences whose standards may differ from generally held community attitudes. Applying the harm and offence standard requires careful judgement. Undertakings Context is an important consideration. What may be inappropriate and unacceptable in one context may 5.7 Assurances given in relation to conditions
be appropriate and acceptable in another. Coarse of participation, use of content, confidentiality or language, disturbing images or unconventional anonymity must be honoured except in rare cases situations may form a legitimate part of reportage, where justified in the public interest. debate, documentaries or a humorous, satirical, Secret recording and other types of deception dramatic or other artistic work. Consideration of the nature of the target audience for particular content 5.8 Secret recording devices, misrepresentation or
is part of assessing harm and offence in context, as other types of deception must not be used to obtain is any signposting that equips audiences to make or seek information, audio, pictures or an agreement informed choices about what they see, hear or read. to participate except where: Standards:
a. justified in the public interest and the material 7.1 Content that is likely to cause harm or offence
cannot reasonably be obtained by any other must be justified by the editorial context. b. consent is obtained from the subject or identities 7.2 Where content is likely to cause harm or offence,
are effectively obscured; or having regard to the context, make reasonable efforts to provide information about the nature of the content c. the deception is integral to an artistic work and the through the use of classification labels or other potential for harm is taken into consideration. warnings or advice.
7.3 Ensure all domestic television programs—with
the exception of news, current affairs and sporting events—are classified and scheduled for broadcast in accordance with the ABC's Associated Standard on Television Program Classification. Appendices for the year ended 30 June 2012 Appendix 5—ABC Code of Practice continued
7.4 If inadvertent or unexpected actions, audio or
8.4 Take particular care to minimise risks of
images in live content are likely to cause harm or exposure to unsuitable content or inappropriate offence, take appropriate steps to mitigate. contact by peers or strangers. 7.5 The reporting or depiction of violence, tragedy
or trauma must be handled with extreme sensitivity. V. Associated Standard: Television
Avoid causing undue distress to victims, witnesses or Program Classification
bereaved relatives. Be sensitive to significant cultural Status of Associated Standard
practices when depicting or reporting on recently This Associated Standard is approved by the ABC deceased persons. Board and is binding. It is for consideration by relevant 7.6 Where there is editorial justification for content
editorial decision-makers when providing advice on which may lead to dangerous imitation or exacerbate compliance and by complaints bodies when dealing serious threats to individual or public health, safety with complaints. The Associated Standard is provided or welfare, take appropriate steps to mitigate those to assist interpretation of or otherwise supplement risks, particularly by taking care with how content is the standard in the Editorial Policies to which the expressed or presented. Associated Standard relates. 7.7 Avoid the unjustified use of stereotypes or
This Associated Standard forms part of the Code of discriminatory content that could reasonably be Practice notified to the Australian Communications interpreted as condoning or encouraging prejudice. and Media Authority under section 8(1)(e) of the Australian Broadcasting Corporation Act 1983. 8. Children and young people
Principles: The ABC aims to provide children and
Key Editorial Standard
young people (under the age of 18) with enjoyable 7.3 Ensure all domestic television programs—with
and enriching content, as well as opportunities for the exception of news, current affairs and sporting them to express themselves. Children and young events—are classified and scheduled for broadcast in people participate and interact with the ABC in various accordance with the ABC's Associated Standard on ways—as actors, presenters, interviewees, subjects, Television Program Classification. content makers and audience members. Principles: The ABC applies the classifications listed
The ABC has a responsibility to protect children below to the broadcast of all its domestic television and young people from potential harm that might programs with the exception of news, current affairs arise during their engagement with the ABC and and sporting events. The ABC classifications are its content. The ABC shares this responsibility with adapted from the Guidelines for the Classification parents/guardians and with the child or young person of Films and Computer Games issued by the him/herself. In particular, the ABC recommends that Classification Board made under the Classification parents/guardians supervise children and young (Publications, Films and Computer Games) Act 1995. people's access to content, their participation in The guiding principle in the application of the following interactive services, and their exposure to news classifications is context. What is inappropriate and and current affairs. It is not always possible to avoid unacceptable in one context may be appropriate presenting content that may be distressing to some and acceptable in another. Factors to be taken into audience members. account include: the artistic or educational merit of Standards:
the production, the purpose of a sequence, the tone, 8.1 Take due care over the dignity and physical and
the camera work, the intensity and relevance of the emotional welfare of children and young people who material, the treatment, and the intended audience. are involved in making, participating in and presenting Standards:
content produced or commissioned by the ABC. 7.3.1 Television Classifications
8.2 Before significant participation of a child or
young person in content produced or commissioned by the ABC, or in interactive services offered by the (G programs may be shown at any time) ABC, consider whether it is appropriate to obtain G programs, which include programs designed for the consent of both the child/young person and the pre-school and school-aged children, are suitable for parent/guardian. children to watch on their own. Some G programs 8.3 Adopt appropriate measures wherever
may be more appropriate for older children. practicable to enable children and young people, The G classification does not necessarily indicate that or those who supervise them, to manage risks the program is one that children will enjoy. Some G associated with the child/ young person's participation programs contain themes or storylines that are not of with, use of and exposure to ABC content and interest to children. services designed for them. Appendices for the year ended 30 June 2012 Appendix 5—ABC Code of Practice continued
Whether or not the program is intended for children,
Parents may choose to preview the material for their the treatment of themes and other classifiable children. Some may choose to watch the material elements will be careful and discreet. with their children. Others might find it sufficient to be accessible during or after the viewing to discuss the Themes: The treatment of themes should be
discreet, justified by context, and very mild in impact. The presentation of dangerous, imitable behaviour is Themes: The treatment of themes should be discreet
not permitted except in those circumstances where it and mild in impact. More disturbing themes are not is justified by context. Any depiction of such behaviour generally dealt with at PG level. Supernatural or mild must not encourage dangerous imitation. horror themes may be included. Violence: Violence may be very discreetly implied,
Violence: Violence may be discreetly implied or
stylised and should also be: • have a light tone, or • mild in impact, and • have a very low sense of threat or menace, and • not shown in detail. • be infrequent, and • not be gratuitous. Sex: Sexual activity and nudity in a sexual context
may be suggested, but should: Sex: Sexual activity should:
• be discreet, and • only be suggested in very discreet visual or verbal • be infrequent, and • not be gratuitous. • be infrequent, and • not be gratuitous. Verbal references to sexual activity should be discreet. Artistic or cultural depictions of nudity in a sexual Language: Coarse language should be mild and
context may be permitted if the treatment is discreet, justified by context, and very mild in impact. Drug Use: Discreet verbal references and mild,
Language: Coarse language should:
incidental visuals of drug use may be included, but these should not promote or encourage drug use. • be very mild and infrequent, and • not be gratuitous. Nudity: Nudity outside of a sexual context should not
be detailed or gratuitous. Drug Use: The depiction of the use of legal drugs
should be handled with care. Illegal drug use should be implied only very discreetly and be justified by (Recommended for people aged 15 years and over) M programs may be shown: Nudity: Nudity outside of a sexual context should be: • on weekdays that are school days, between noon
• infrequent, and
and 3.00 pm; and • not detailed, and • on any day of the week between 8.30 pm and • not gratuitous. The M category is recommended for people aged PG – PARENTAL GUIDANCE over 15 years. Programs classified M contain material (Parental Guidance recommended for people under that is considered to be potentially harmful or disturbing to those under 15 years. Depictions and references to classifiable elements may contain detail. PG programs may be shown: While most themes may be dealt with, the degree of • on weekdays between 8.30 am and 4.00 pm and explicitness and intensity of treatment will determine between 7.00 pm and 6.00 am; and what can be accommodated in the M category—the • on weekends at any time except between 6.00 am less explicit or less intense material will be included in the M classification and the more explicit or more intense material, especially violent material, will be PG programs may contain themes and concepts included in the MA15+ classification. which, when viewed by those under 15 years, may require the guidance of an adult. The PG classification Themes: Most themes can be dealt with, but the
signals to parents that material in this category treatment should be discreet and the impact should contains depictions or references which could be confusing or upsetting to children without adult guidance. Material classified PG will not be harmful or disturbing to children. Appendices for the year ended 30 June 2012 Appendix 5—ABC Code of Practice continued
Violence: Generally, depictions of violence should:
Themes: The treatment of themes with a high degree
• not contain a lot of detail, and of intensity should not be gratuitous. • not be prolonged. In realistic treatments, Violence: Generally, depictions of violence should not
depictions of violence that contain detail should: have a high impact. • be infrequent, and • not have a strong impact, and In realistic treatments, detailed depictions of violence • not be gratuitous. with a strong impact should: • be infrequent, and In stylised treatments, depictions of violence may • not be prolonged, and contain more detail and be more frequent if this does not increase the impact. • not be gratuitous. Verbal and visual references to sexual violence may Depictions of violence in stylised treatments may only be included if they are: be more detailed and more frequent if this does not increase the impact. • discreet and infrequent, and • strongly justified by the narrative or documentary Depictions of sexual violence are permitted only if they are not frequent, prolonged, gratuitous or exploitative. Sex: Sexual activity may be discreetly implied.
Sex: Sexual activity may be implied.
Nudity in a sexual context should not contain a lot of Depictions of nudity in a sexual context which contain detail, or be prolonged. detail should not be exploitative. Verbal references to sexual activity may be more Verbal references may be more detailed than detailed than depictions if this does not increase the depictions, if this does not increase the impact. Language: Coarse language may be used.
Language: Coarse language may be used.
Coarse language that is very strong, aggressive or Generally, coarse language that is stronger, detailed detailed should not be gratuitous. or very aggressive should: Drug Use: Drug use may be shown, but should not
• be infrequent, and be promoted or encouraged. • not be gratuitous. More detailed depictions should not have a high Drug Use: Drug use may be discreetly shown.
degree of impact. Drug use should not be promoted or encouraged. Nudity: Nudity should be justified by context.
Nudity: Nudity outside of a sexual context may be
7.3.2 Implementation Guidelines
shown but depictions that contain any detail should The time zones for each program classification are not be gratuitous. guides to the most likely placement of programs MA15+ – MATURE AUDIENCE within that classification. They are not hard and fast (Not suitable for people under 15 years) rules and there will be occasions on which programs or segments of programs appear in other time zones. MA15+ programs may be shown between 9.30 pm For example, a PG program or segment of a program and 5.00 am on any day of the week. designed for teenage viewers could appear between 4.00 pm and 7.00 pm on a week day if that is the time MA15+ programs, because of the matter they contain most suitable for the target audience. or because of the way it is treated, are not suitable for people aged under 15 years. There must be sound reasons for any departure from the time zone for a program classification. Material classified MA15+ deals with issues or contains depictions which require a more mature Programs which are serious presentations of moral, perspective. This is because the impact of individual social or cultural issues, may appear outside their elements or a combination of elements is considered normal classification time zone, provided that a clear likely to be harmful or disturbing to viewers under 15 indication of the nature of the content is given at the years of age. While most themes may be dealt with, beginning of the program. the degree of explicitness and intensity of treatment will determine what can be accommodated in the Programs, including those having a particular MA15+ category—the more explicit or more intense classification under the Classification Board's material, especially violent material, will be included in Guidelines for the Classification of Films and the MA15+ classification and the less explicit or less Computer Games, may be modified so that they are intense material will be included in the M classification. suitable for broadcast or suitable for broadcast at particular times. Appendices for the year ended 30 June 2012 Appendix 5—ABC Code of Practice continued
Broken Hill in New South Wales shares a time zone
7.3.5 Time Zone chart
with South Australia and ordinarily receives the ABC's SA TV services. Given the time zone difference, in the School days
rare cases when Broken Hill receives ABC NSW TV services, some programs may be broadcast outside their classification time zone. 7.3.3 Television Classification Symbols
The classification symbol of the PG, M or MA15+ program (except for news, current affairs or sporting events) being shown will be displayed at the beginning 5:00 6:00 8:30 12:00 3:00 4:00 7:00 8:30 9:30 5:00 The classification symbol of the PG, M or MA15+ School holidays / Public holidays
program (except for news, current affairs or sporting events) being promoted will be displayed during the 7.3.4 Consumer Advice
Audio and visual consumer advice on the reasons for an M or MA15+ classification will be given prior to the beginning of an M or MA15+ program. 5:00 6:00 8:30 12:00 3:00 4:00 7:00 8:30 9:30 5:00AM 5:00 6:00 8:30 12:00 3:00 4:00 7:00 8:30 9:30 5:00AM Appendices for the year ended 30 June 2012 Appendix 6—ABC Television, Content Analysis
ABC1 program hours transmitted—24 hours July 2011 – June 2012

Australian Overseas Total
First Total First Total
Release Repeat Australian Release Repeat Overseas 2011–12 2010–11
Arts and Culture 9 198 206 16 598 613 820
287 983 3 5 8 991 950
55 118 173 66 499 566 739 644
66 104 170 199 757 955 1 126
325 60 63 123 1 448
219 356 575 107 223 330 905 898
0 0 171 171 171 526
15 27 42 14 31 45 87 67
Total program hours
% of total program hours
43.1% 21.9% 65.0% 6.1% 28.9% 35.0% 100.0%
Total Hours
% of Total Hours
* Other: includes interstitial material, program announcements and community service announcements.
Notes: This table reflects hours broadcast from the Sydney transmitter, comprising national and NSW transmission. Figures may
differ slightly in other States and Territories as a result of varying levels of local content. Hours have been rounded to nearest whole number. In 2011, the following changes were made to genre reporting: Drama includes Australian Narrative Comedy, Factual includes Education and Science and Technology, and Documentary includes Natural History.
ABC1 program hours transmitted—6 am – midnight July 2011 – June 2012

Australian Overseas Total
First Total First Total
Release Repeat Australian Release Repeat Overseas 2011–12 2010–11
Arts and Culture 9 198 206 16 598 613 820
214 841 3 1 4 846 806
55 71 126 65 406 472 598 568
66 90 157 199 539 738 895 826
351 95 447 60 35 95 541 493
215 169 384 107 154 261 645 641
15 14 29 14 23 36 65 50
Total program hours
% of total program hours
47.3% 15.0% 62.3% 8.1% 29.6% 37.7% 100.0%
Total Hours
% of Total Hours
* Other: includes interstitial material, program announcements and community service announcements.
Notes: This table reflects hours broadcast from the Sydney transmitter, comprising national and NSW transmission. Figures may
differ slightly in other States and Territories as a result of varying levels of local content. Hours have been rounded to nearest whole number. In 2011, the following changes were made to genre reporting: Drama includes Australian Narrative Comedy, Factual includes Education and Science and Technology, and Documentary includes Natural History.
Appendices for the year ended 30 June 2012 Appendix 6—ABC Television, Content Analysis continued
ABC1 program hours transmitted—6 pm – midnight July 2011 – June 2012

Australian Overseas Total
First Total First Total
Release Repeat Australian Release Repeat Overseas 2011–12 2010–11
Arts and Culture 347 94 441 3 1 4 445 436
53 13 66 48 171 219 284 347
66 43 109 192 270 463 572 545
88 38 126 38 26 64 190 172
104 12 116 104 48 152 268 211
0 0 16 16 16 7
15 3 18 2 0 2 20 28
Total program hours
145 394 545 939 2 084
% of total program hours
44.6% 10.3% 54.9% 18.9% 26.2% 45.1% 100%
Total Hours
% of Total Hours
* Other: includes interstitial material, program announcements and community service announcements.
Notes: This table reflects hours broadcast from the Sydney transmitter, comprising national and NSW transmission. Figures may
differ slightly in other States and Territories as a result of varying levels of local content. Hours have been rounded to nearest whole number. In 2011, the following changes were made to genre reporting: Drama includes Australian Narrative Comedy, Factual includes Education and Science and Technology, and Documentary includes Natural History.
ABC2 program hours transmitted—6 am – 2 am July 2011 – June 2012

Australian Overseas Total
First Total First Total
Release Repeat Australian Release Repeat Overseas 2011–12 2010–11
Arts and Culture Religion and Ethics Total program hours
% of total program hours
4.2% 19.8% 24.0% 5.8% 70.2% 76.0% 100.0%
Total Hours
% of Total Hours
* Other: includes interstitial material, program announcements and community service announcements.
Notes: Hours have been rounded to the nearest whole number. The ABC2 transmission hours, schedule and content varied
in this reporting period and should not be used as a direct comparison to previous years. In 2011, the following changes were made to genre reporting: Drama includes Australian Narrative Comedy, Factual includes Education and Science and Technology, and Documentary includes Natural History. Appendices for the year ended 30 June 2012 Appendix 7—ABC Radio Networks, Content Analysis
Indicative output by genre by network 2011–12

ABC Local Radio ABC Local Radio ABC Radio
NewsRadio
(regional)
National
Classic FM
Hours Hours Hours
Hours Hours Hours
per per per
per per per
week % week % week %
week % week % week %
Current Affairs 0 0 20.2 12 20.4 12.2 0 0 0 0 2.3 1.4 2.6 1.5 0.6 0.3 0.9 0.5 0.2 0.1 14.7 9 22.8 13.5 22.5 13.4 0.4 0.2 0 0 168 100 168 100 168 100 168 100 168 100 168 100
Notes: This is only an indicative analysis of ABC Radio's analog output. It reflects one sample week of programming in June
2012. The analysis of ABC Local Radio is generic only (this analysis based on Tasmania's Hobart metropolitan and Launceston regional stations). It does not take into account station-to-station or seasonal program variations. The sample week reflects a Parliamentary sitting week for the purposes of ABC NewsRadio.
Radio Australia—indicative output by genre 2011–12, hours per week
2011–12

News and Current Affairs Topical Information 90.2 188.9
Specialist Information 19.5 15.0
16.9 16.8
Notes: Radio Australia's figures represent duplicated transmission to Asia and the Pacific.
This breakdown is across programming in six languages—English, Indonesian, Pidgin, Mandarin, Khmer and Burmese. The ABC's Vietnamese service is provided via the internet, and its French service is rebroadcast by partner stations. Appendices for the year ended 30 June 2012 Appendix 8—Consultants
During 2011–12, the ABC spent $3 854 299 on consultancies, broken down as follows (payments to
consultants includes amounts paid and payable as at 30 June 2012):
Consultant
Purpose of Consultancy
Below $10 000
Sub total
$10 000 – $50 000
Risk And Injury Management Services Pty Ltd Risk assessment and analysis Australian Catholic University Limited Technical advice Bendelta Pty Ltd Strategic advice E-Secure Pty Ltd Information technology services Margarette Roberts International development projects Finance, tax and other advisory services Risk assessment and analysis International development projects International development projects Professional Financial Consulting Pty Ltd Actuarial Services Technical advice M-Squared Media Pty Ltd Technical advice Strategic advice International development projects Finance, tax and other advisory services Jean-Gabriel Manguy International development projects Hewlett-Packard Australia Pty Ltd Information technology services CB Richard Ellis Limited Property advice and services Frazer Walker Pty Ltd Strategic advice Environmental Resources Management Australia Pty Ltd Strategic advice Deloitte Access Economics Trust Strategic advice Noel Bell Ridley Smith & Partners Pty Ltd Heritage management plans Invisible Hand Consulting Pty Ltd Strategic advice Strategic advice Tracey Brunstrom & Hammond Pty Ltd Business effectiveness review Strategic advice Sub total
Above $50 000
McGees Property (NSW) Pty Ltd Property valuation services BDO (NSW-VIC) Pty Ltd Strategic advice PricewaterhouseCoopers Finance, tax and other advisory services Risk Logic Pty Ltd Strategic review IT Newcom Pty Limited Strategic advice Radio New Zealand Limited Technical advice The Departure Gate Pty Ltd Strategic advice Venture Consulting Pty Limited Strategic advice Strategic advice Deloitte Touche Tohmatsu Finance, tax and other advisory services L.E.K. Consulting Strategic advice Sub total
Appendices for the year ended 30 June 2012 Appendix 9—Overseas Travel Costs
The total cost of overseas travel for 2011–12 was
ABC overseas travel costs
$4.7 million, compared with $5.3 million in 2010–11. 2011 –12
Travel allowances and accommodation Total 4.7
* Other includes car hire, taxis, excess baggage, hire of personnel and equipment.
Appendix 10—Reports Required by Legislation
Reports required under s.80 of the Australian Broadcasting Corporation Act

Section 80 of the Australian Broadcasting Corporation Act 1983 requires the Corporation to report on the
following particular matters: Particulars of each broadcast by the Corporation No such directions were received during the year to which the report relates pursuant to a direction by the Minister under subsection 78(1) Particulars of any broadcast by the Corporation No such directions were received during that year pursuant to a direction by the Minister otherwise than under the Act Particulars of any direction not to broadcast matter No such directions were received that was given to the Corporation during that year by the Minister otherwise than under the Act Codes of practice developed under subsection 8(1) See Appendix 5 (page 213) Particulars of any request made to the Board by the No such request was received Minister during that year under subsection 8(2) and the action (if any) taken by the Board in respect of Particulars of any gift, devise or bequest accepted The Corporation received no gifts or by the Corporation during that year donations within the meaning of Section 80 of the Australian Broadcasting Corporation Act 1983 Particulars of any advice received by the Board during See Appendix 4 (page 210).
that year from the ABC Advisory Council An assessment of the extent to which the operations See Strategic Objectives (page 26) and of the Corporation have achieved its objectives and Performance Against the ABC Strategic fulfilled its functions Plan 2010 –13 (page 107) Activities under subsection 25A- See Financial Statements (page 156) Particulars of any activities during the year of any authorised business with which the Corporation is associated under that subsection Particulars of significant changes of transmission See page 85 and Outcomes 2 and 3 coverage and quality of Performance against Government Outcomes (page 115).
Appendices for the year ended 30 June 2012 Appendix 10—Reports Required by Legislation continued
Reports required under the Commonwealth
Indemnities and Insurance Premiums for Officers
Authorities and Companies (Report of
(clause 16, Schedule 1, Part 2) Operations) Orders 2008
The ABC acquired professional indemnity insurance Judicial Decisions and Reviews by Outside
and other appropriate insurances under Comcover Bodies (clause 11, Schedule 1, Part 2)
including a Director's and Officer's Liability on terms Matters referred to the Australian Communications and conditions which are consistent with provisions and Media Authority for review are noted in the of the Commonwealth Authorities and Companies Corporate Governance section (page 106).
Act 1997.
Appendix 11—Promotion and Market Research
Expenditure on market research and promotion for
201112
2011 –12 was $10 668 213, compared with $12 998 611 in 2010 –11.
The Corporation uses advertising agencies and market research organisations predominantly for activities related to ABC Commercial, ABC Radio, ABC Television and Australia Network.
10 668 213
Appendix 12—Work Health and Safety
The Work Health and Safety Act 2011 (and prior to • Upgrading first aid equipment with the provision of 1 January 2012, the Occupational Health and Safety portable first aid kits to all ABC First Aid Officers, Act 1991) requires the ABC to manage its workplace ensuring all first aid kit contents and defibrillator risks in a systematic way. The ABC's performance in units are current and useable. Signage and this area is measured through: awareness for access to first aid was posted • Implementation and auditing of a comprehensive through ABC premises. Work Health and Safety (WHS) management • Early intervention into occupational overuse injuries. Ergonomic assessments are provided • Incident and workers' compensation claim to staff with early onset occupational overuse injuries or on request for an ergonomic review of • Performance against the Comcare National OHS their workstation. Internal ergonomic consultancy Strategy Targets 2002 –12 services included assessments and reviews of the Canberra Parliament House newsroom; ABC News • ABC workers' compensation premium rates.
24 Make up areas, ABC Local Radio in Darwin, ABC WHS management system
Collinswood and Hobart; and ABC Resources in Ripponlea Melbourne. • Supporting the ABC workplace housekeeping The ABC implemented a number of initiatives in inspection program. This program is coordinated 2011 –12 to improve its WHS management system by the various State and Territory WHS Committees. In 2011 –12, all ABC workplaces were • Transitioning to the Work Health and Safety Act inspected, and steps were taken to eliminate or 2011. A gap analysis was conducted between control the risks associated with any WHS hazards the ABC WHS Management systems and the identified. The Technology Division are using their legislative obligations in both the Occupational Service Manager database to log and track to Health and Safety Act 1991 and the Work Health resolution any raised Technology WHS issues.
and Safety Act 2011. In order to communicate the • Ongoing portable electrical appliance inspection, legislative changes and increased responsibilities, test and tag compliance program for all ABC sites briefing sessions were held with the Executive program delivered nationally. A special project Directors and their management teams. was also managed with the relocation of Brisbane • Developing a WHS Strategy aimed at improving operations into the ABC's new building in South the ABC's work health and safety culture, meeting Bank to ensure all relocated and new electrical legislative compliance, and striving for best appliances were inspected, tested and tagged as safe prior to their use. • Individual quarterly reviews of all workers compensation cases to identify issues and barriers with the claim and the employee's return to work. Appendices for the year ended 30 June 2012 Appendix 12—Work Health and Safety continued
• In consultation with ABC Risk and Insurance,
In relation to one investigation relating to allegations specific and purpose-based risk assessment of bullying and harassment, Comcare found that the templates were developed for News, Resources allegations were not substantiated, but made findings and Radio to better articulate and understand the that the "ABC systems supporting the management relevant workplace risks and their risk mitigation of bullying and harassment in the workplace were deficient" to the extent that Comcare concluded that the ABC had breached Section 16(1) the These initiatives are in addition to a range of existing Occupational Health and Safety Act 1991. At the time strategies reported previously, including: the findings were made, Comcare did not propose • Divisionally-based WHS committees in Radio and any enforcement action be taken. ABC Resources.
• The ABC WorkSafe Incident Reporting and Return Recommendations were provided with the three to Work computer modules, designed to monitor formal investigation reports which have either safety incidents and better manage the return to been complied with or are in progress. The ABC work of ill and injured employees.
implemented other Comcare recommendations based upon informal investigations of serious injuries or near- • Ongoing review and development of the ABC hit incidents throughout the year.
"A-Z of Safety" intranet site, which provides online advice for managers, employees and contractors Employee Assistance Program
managing operational WHS risks. The Employee Assistance Program (EAP) continued In 2011 –12, the ABC continued efforts to promote to provide and receive wide support to and from early and durable return-to-work outcomes through ABC managers, staff and families. The rate at which the implementation of rehabilitation programs; to employees and their families used this service in the reduce workers' compensation costs; and to reduce year to 30 June 2012 was 5.95%, a similar utilisation "lost time" through injury and illness. The mechanisms rate to the 6.17% reported in 2010 –11. The ABC for doing so included: utilisation rate is greater than both the average across • Promoting early intervention in all cases, media and entertainment organisations (4.78%) and particularly where employees are likely to be off the average for all organisations (3.71%). work for five days or more; • Development of return-to-work plans for all The EAP service was accessed in all states and employees that are expected to be off work for territories, with the greatest utilisation recorded in New more than 10 days to ensure a safe and durable South Wales (43%). The level of self-referral to the return-to-work outcome; and program increased from 61% in 2010 –11 to 65% in • Collection and analysis of incident and workers' compensation claims data to identify trends within EAP reports demonstrate that 68% of issues were the workplace.
personal issues and 32% were work-related issues, which is consistent with previous levels. Work-related Despite these efforts, the ABC was not successful issues were primarily interpersonal issues. in reducing workers compensation costs, ‘lost time' through injury and illness, the number and severity The ABC requested 8 new Trauma Assist sessions for of incidents, or the time taken to return to work after employees who were exposed to significant trauma an incident. The ABC is taking steps to investigate events where their well-being was likely to be affected and address the causes for its worse-than-average (compared to 33 in 2010 –11). These services were performance in these areas. used to support ABC employees affected by, or involved in covering, disasters such as the floods in NSW and the death of colleagues. Comcare issued no Prohibition Notices or Improvement Notices to the ABC under the The Managers Assist service was accessed by Occupational Health and Safety Act 1991 or the 30 ABC managers during 2011 –12 (compared to Work Health and Safety Act 2011.
35 in 2010 –11). Conflict management services were accessed on one occasion for a total of 15 There were three formal Comcare investigations for hours during the reporting period (compared to six breaches of the Occupational Health and Safety Act occasions for a total of 98 hours in 2010 –11). 1991 during 2011 –12 (compared to four in 2010 –11). In relation to two investigations, Comcare found that Incident and claim statistics
there had been no breach of the Occupational Health A total of 275 WHS incidents were logged in ABC and Safety Act 1991.
WorkSafe in 2011 –12, compared to 259 work-related OHS incidents reported in 2010 –11. Since ABC WorkSafe was implemented in 2005, it has enabled the tracking of serious incidents and identified trends or problem areas allowing preventative strategies to Appendices for the year ended 30 June 2012 Appendix 12—Work Health and Safety continued
Of the 275 reported WHS incidents, 72 claims for
An analysis of the workers' compensation claims workers' compensation were accepted by Comcare. in 2011 –12 shows that the main types of injury As future claims are submitted and accepted by continues to be body stressing and slips, trips Comcare they are retrospectively allocated to the and falls. The number of mental stress claims has date of injury. Accordingly, the number of claims decreased from four cases per year for the previous arising from the incidents reported in 2011 –12 is two years to two cases for 2011 –12, significantly likely to increase.
fewer than the nine claims in 2008 –09. However, the costs of mental stress claims are high relative to other claims, and therefore represent a significant percentage of total workers' compensation costs. A significant component of the ABC's workers compensation cost in 2011 –12 related to two workplace fatalities in August 2011.
Number of claims by mechanism of incident group
Mechanism of Incident
cost-to-date ($)
Financial Year
Major Groups
(2011–12) 2011–12*
2010–11* 2009–10* 2008–09* Falls, trips and slips of a person $7 805.69
16 19 22 13
Hitting objects with a part of the body $4 803.09
Being hit by moving objects Sound and pressure $5 989.53
40 49 61 40
Heat, electricity and other environmental factors Chemicals and other substances Biological factors $30 358.81
Other and unspecified $458 980.51
(workplace fatalities)
All claims
$19 129.94
72 91 108 85
* The data is immature and the ultimate number and cost of accepted claims may differ from the data reported as new claims may be lodged in a later period. Data is accurate as at 8 July 2012.
† Claim costs are based on estimates as at 29 February 2012.
WHS Training
WHS training programs specific to divisional WHS • WHS component in the ABC Induction training.
risks and hazardous operations programs delivered • WHS for Managers—A specific module has been included within the ABC "New Managers" Training • Television WHS Risk Management—Specific Program to support and encourage good WHS training has been designed for Television employees and managers to assist them in • Online Safety Induction—This program is designed planning productions and mitigating identified to improve accessibility to safety induction WHS risks. ABC Resources employees also information for ABC employees in all work attend this training as they are part of the television locations. It is required for new ABC employees production process. who are engaged for six weeks or more. • Personal Risk Assessment—Training sessions are • Trauma Awareness Program—Developed by the dedicated to the ABC's production development News Division, this program is designed to support and front-line staff in the field such as News and employees whose work involves covering or ABC Resources staff. dealing with potentially traumatic incidents.
• Fatigue Management—Training is delivered • ABC Resources delivered a tailored manual through dedicated trainers within the News, ABC handling training program nationally. This program Resources, Television, Radio, Technology and was developed to target and reduce the manual Communications Networks divisions. handling risks encountered when undertaking outside broadcast, field and studio work.
Appendices for the year ended 30 June 2012 Appendix 12—Work Health and Safety continued
The ABC is committed to meeting the national Comcare OHS Targets 2002 –12. These include: • Target 1—Reduce incidence of workplace injury and disease-related workers' compensation claims • Target 2—Zero Workplace Fatalities • Target 3—Reduce workers' compensation claim average lost-time rate by 40% • Target 4—Reduce workers' compensation claim average time taken for rehabilitation intervention The following results are current as at 30 June 2012. Due to latency effects and retrospective claims submission as reported by Comcare, the 2011 –12 data must be considered "immature" and the ultimate claim rate, lost time and rehabilitation intervention rate may differ from the information reported. * Includes the Board and Managing Director's office.
Target 1—Reduce incidence of workplace injury and disease by 40%
The ABC did not meet Target 1 in 2011 –12. The actual claim numbers were similar to 2010 –2011 however in 2011 –12 there was an increase in the number of claims where incapacity reached 5 days. This is due to several factors including an increase in the severity of injuries, or the ABC's inability to accommodate the medically- required workplace restrictions to enable an injured worker to return to work.
The following graph represents the number of claims with a fifth day of incapacity determined in that financial year.
Appendices for the year ended 30 June 2012 Appendix 12—Work Health and Safety continued
Target 2—Zero workplace fatalities
The ABC did not meet Target 2 in 2011 –12. There were two employee fatalities and a contractor fatality in 2011 –12. On 18 August 2011, the ABC's helicopter crashed at Lake Eyre in South Australia, killing the three occupants. A Comcare investigation into the safety management procedures of the ABC helicopter operations found no breaches of the Occupational Health and Safety Act 1991. The Australian Transport Safety Bureau investigations into the causes of the helicopter crash are ongoing.
Target 3—Reduce average lost time rate by 40%
The ABC did not meet Target 3 in 2011 –12. This graph highlights a trend in slower return to work, for instance due to increased severity of injuries, or the ABC's inability to accommodate the medically-required workplace restrictions to enable an injured worker to return to work. This data also includes a number of isolated workplace illness cases where recovery was extremely slow or not attainable, as well as instances where an injured or ill employee's position has become redundant while they are absent. Target 4—Reduce average time taken for rehabilitation intervention by 90%
The ABC did not meet Target 4 in 2011 –12. This target is based on rehabilitation interventions in accordance with a return-to-work plan submitted to Comcare (where this data is collected). In some cases, a return-to- work plan was not be submitted to Comcare, for instance because rehabilitation was undertaken ‘in-house', or because the injury was not severe. Accordingly, Target 4 is considered a less meaningful measure of rehabilitation than Target 3.
Appendices for the year ended 30 June 2012 Appendix 12—Work Health and Safety continued
ABC Workers' Compensation premium rates
ABC performance against Australian government agencies combined
Premium Rates

2012–13 2011–12 2010–11 2009–10 2008–09
ABC premium rates 1.32% 1.06% 0.48% 0.58%
Premium rates–all Australian Government agencies combined 1.41% 1.20% 1.25% 1.36%
In July 2011, the ABC's Workers' Compensation The increase is predominantly due to an increase premium rate for 2011 –12 was set at 1.23% of in the number of claims, their severity or estimated total salary costs. The ABC Premium Rate was claims expenses due to time off work and medical retrospectively revised upwards to 1.32% in June expenses, and development of long-term claims 2012 in response to the development in the number which continue to accrue claims expenses. In and cost of claims made by the ABC for injuries addition, the number and cost of claims for all incurred predominantly in 2009 and 2010, and to government agencies has also increased by a lesser extent in 2008. The ABC Premium Rate approximately 25%, which affects the total amount for 2012 –13 (1.92%) is higher than the all agencies Comcare collects from all agencies through premiums combined average of 1.77% of salary costs, and and this is added into the ABC Premium rate.
represents a worse-than-average performance in injury prevention and management than other The average lifetime claim cost of ABC claims Comcare-insured organisations in 2011–12. ($67 124) compares favourably to the Government ($74 771) average. The claim frequency remains higher than the All-Government average, but has continued to fall since 2009 –10.
Claim frequency and cost compared to the Australian government average*
ABC 2011

Estimated claim frequency (per $m of payroll) 0.24 0.25 0.31 0.21
Average lifetime claim cost (after capping) All agencies comparison
Estimated claim frequency (per $m of payroll)
0.16 0.18 0.18 0.16
Average lifetime claim cost *estimate at June 2012
Note: As new claims are assessed and approved by Comcare, claims costs are retrospectively allocated to the
period where the injury occurred, accounting for differences year to year. Appendix 13—Performance Pay
The ABC paid bonuses to 257 executives totalling $1 202 999, an average of $4 681 per executive.
It paid bonuses to 146 non-executive employees totalling $357 404, an average of $2 448 per employee.
Appendices for the year ended 30 June 2012 Appendix 14—Staff Profile
Total ABC staff strength, June 2012

Division
ACT NSW NT seas Qld SA Tas Vic WA Totals %
6.95 36.08 13.88 279.74 ABC International 63.58 410.64 29.91 54.70 69.94 41.89 198.78 54.49 923.93 Business Services 8.20 21.29 8.36 203.70 2.00 20.18 2.00 166.57 56.24 390.24 34.36 21.00 126.43 73.80 41.16 161.19 60.56 964.97 People and Learning 24.64 422.91 41.29 150.19 95.31 43.09 181.35 86.82 1 045.61 11.00 214.71 10.84 15.42 17.03 14.91 43.50 18.47 345.87 0.55 11.00 10.63 84.92 4.13 392.49 167.81 2 266.32 121.23 26.00 404.57 349.18 168.85 849.49 249.71 4 603.16 100.0%
3.6 49.2 2.6 0.6 8.8 7.6 3.7 18.5 5.4 1. Values in full-time equivalents.
Head count
2. Statistics current as at the end of the last pay period in 2011 –12 (17 June 2012).
* Includes Managing Director's Office, ABC Secretariat, Corporate Affairs, Editorial Policies, Legal and Office of the Chief Operating Officer.
Appendix 15—ABC Awards 2011–12
Star Prize for Broadcast 2012 Kidscreen Awards
2012 Gourmand World
Journalism—Online Radio: Flint Family Category, Best Non- Duxfield, ABC Rural, Bunbury, Animated or Mixed Series: First Place (TV English): ABC Western Australia, "Farmers Don't My Place, Series 2 Publishing, The Free Range Cook Really use Twitter.Do They?" Broadcasting Category, Best by Annabel Langbein Young Leaders in Journalism On-air Host or Hosting Team: 17th International
Award: Nikolai Beilharz, ABC Far ABC4Kids, Jimmy Giggle and Hoot Environmental Film Festival -
North Queensland, Queensland Envirofilm Slovakia
2011 International "Gold Panda" 2012 New York Festival Radio
Grand Prix of the Festival: Penguin Awards for Documentary
(Nature and Environment)
Gold Medal (Information/ 2011 International Federation of Sichuan
Documentary: Social Issues/ Agricultural Journalists Awards
Best Director: Penguin Island Current Events): ABC Radio Star Prize for Broadcast National, 360 Documentaries, 2011 International Underwater
Journalism—Television: Pip "A Sense of Duty" Third Place, Best Professional Gold Medal (Information/ Star Prize for Broadcast Production: Project Manta Documentary: Environment and Journalism—Radio: Julia Holman, Ecology): ABC Radio National, ABC Rural, Canberra, Australian 360 Documentaries, "Birdland" Capital Territory, A Country Hour Appendices for the year ended 30 June 2012 Appendix 15—ABC Awards 2011–12 continued
Gold Medal (Information/
Silver World Medal (Television— 2011 Worldwide Radio Summit
Documentary: Culture/Arts): ABC Documentary/Information Program: Industry Awards
Radio National, Drama, Social Issues/Current Events): Best International Music Director: "La Boheme, Baz Lurhmann and Foreign Correspondent, "Eat, Pray, Richard Kingsmill, triple j the Australian Opera Company— Best International Online Presence: A Sound Engineer's Story" Silver World Medal (Television— Silver Medal (Information/ News: Program: Best News Documentary: Culture/Arts): Documentary/Special): Foreign Most Innovative Radio Station: ABC Radio National and Round Correspondent, "The Pain in the Outside Productions, 360 Documentaries, "Pray Ho-Tell" Bronze World Medal: (Television— Silver Medal (Information/ Art and Technique: Program: Best 2011 Andrew Olle Scholarship
Documentary: Culture/Arts): Robyn Editing): Foreign Correspondent, Ravlich and Russell Stepelton, "China - Beyond the Lost Horizon" 2012 Australasian Reporting
"Afterimages: Carol Jerrems Bronze World Medal: Gold: ABC Annual Report 2010–11 Silver Medal (Entertainment: Program: Environment and 2012 Australian Academy
Best Music Special): ABC Radio Ecology): Foreign Correspondent, Cinema Television Arts (AACTA)
National, "Gesthemene" composed "China's Dirty Secrets" by Gerard Brophy and performed by The Song Company 64th Academy of Television Arts Best Light Entertainment Television
and Sciences Awards (Emmys)
Series: The Gruen Transfer, Bronze Medal (News Reports/ Television and Technology: Features: Best Human Interest Spencer Lieng, Standardisation Best Television Comedy Series: Story): ABC Radio National, 360 Broadcast Audio Loudness Documentaries, "A Sense of Duty" Best Children's Television Series: Bronze Medal (Information/ 2012 White House News
My Place, Series 2 Documentary: Culture/Arts): ABC Radio National and, 360 Video Photographer of the Year: Best Direction in Television: Documentaries, "Ignatz and Krazy The Slap, Episode 3 "Harry" Bronze, Video Photography— Best Screenplay in Television: Bronze Medal (Information/ News Feature: Louie Eroglu, The Slap, Episode 3 "Harry" Documentary: History): ABC Radio "Scranton" National, Awaye!, "Cast Among Best Lead Actor in a Television Honourable Mention, Video Drama: Alex Dimitriades, The Slap Photography— News Feature: Bronze Medal (Entertainment: Dan Sweetapple, "Last Blast" Best Lead Actress in a Television Best Regularly Scheduled Drama Drama: Sarah Snook, Sisters of Gold, Video Photography— Program): ABC Radio National, Feature: Louie Eroglu, "West "A Woman in Berlin" Best Guest or Support Actress in 2012 New York Festival
a Television Drama: Diana Glenn, Bronze, Video Photography— Television and Film Awards
The Slap, Episode 3 "Harry" Magazine Feature: Louie Eroglu, Gold World Medal (Television— Best Performance in a Television Documentary/Information Program: Comedy: Chris Lilley, Angry Boys National/International Affairs): Four Gold, Video Photography— Corners, "The Forgotten Man" Documentary: Louie Eroglu, Audience Choice Award for Best Performance in a Television Drama: Silver World Medal (Television— Asher Keddie, Paper Giants: The Art and Technique: Program: Silver, Video Photography— Birth of Cleo Best Camerawork): Foreign Documentary: Dan Sweetapple, Correspondent, "China–Beyond Best Feature Length Documentary: the Lost Horizon" Mrs Carey's Concert Gold, Video Photography— Silver World Medal (Television — Network: Dan Sweetapple, "Brazil" Best Documentary Under One Documentary/Information Program: Hour: Jandamarra's War Magazine Format): Foreign Correspondent, "The Secret Appendices for the year ended 30 June 2012 Appendix 15—ABC Awards 2011–12 continued
Best Cinematography in a
2011 Australian Mobile Awards
2011 Diversity@work
Documentary: David Parer ACS, Lifestyle—cooking: ABC Foodi App Employment and Inclusion
Out of the Ashes Employment and Inclusion of 2012 Australian Book Industry
2011 Australian Museum
Indigenous Australians: Australian Broadcasting Corporation Book of the Year for Younger Environmental Journalism: Mark Children: Rudie Nudie by Emma Willacy, Foreign Correspondent, 2012 Donald McDonald Reuters
2011 Australian
2011 Australian Production
Cinematography Society
Design Guild Awards
2011 Elizabeth O'Neill
Best design on a Television Award of Distinction, TV Magazine, Production: Leigh Tierney, ABC Auskar Surbakti, Australia Network Lifestyle and Reality: Anthony Sines, "Under Her Spell" 2011 EVA Media Awards
2011 Australian Recording
(Eliminating Violence Against
National News Directors Award: Industry Association Awards
Taryn Southcomb, "High Water" (The ARIAs)
Best Radio News/Current Affairs Best Children's Album: ABC Music (Less than 20 minutes): Lindy 2012 Australian Directors Guild (Contemporary), The Wiggles—
Burns, Erin Matthews and Tom Ukulele Baby! Wright, 774 ABC Melbourne, Drive, Best Direction in a TV Drama "Bridget's Story" Series: Matthew Saville, The Slap, Best Original Soundtrack/ Episode 3 "Harry" Cast/Show Album: ABC Music 2012 Golden Guitar Awards
(Contemporary), Chris Lil ey— Video Clip of the Year: ABC Music Best Direction in a Documentary Angry Boys: Official Soundtrack (Contemporary), Sara Storer and (Feature): Bob Connolly and Sophie Album Kev Carmody, Children Of The Raymond, Mrs Carey's Concert Best Jazz Album: ABC Music Best Direction in a Documentary (Contemporary), Elixir featuring Single of the Year: ABC Music (Stand Alone) Phoebe Hart, Katie, First Seed Ripening (Contemporary), Catherine Britt, Orchids: My Intersex Adventure Sweet Emmylou Best Classical Album: ABC Music Best Direction in a TV Comedy: (Contemporary), Sally Whitwall, 2011 Horticultural Association
Jeffrey Walker, Stuart MacDonald Mad Rush: the Piano Music of of Australia Laurel Awards
and Chris Lilley, Angry Boys Philip Glass Television Laurel—General: 18th Australian Interactive
Gardening Australia¸ "Horticultural Best Blues and Roots Album: Media Industry Association
ABC Music (Contemporary), The Audreys, Sometimes the Stars Television Laurel—Technical: Best Children's: ABC For Kids Gardening Australia¸ "Seed Saving" 2011 Australian Teachers of
Media Awards (The ATOMs)
Television Laurel—Environmental: 2011 Australian Football Media
Best Children's Fiction Television Program: ABC Television, Dance Clinton Grybas Rising Star Information Technology Laurel: Award: Corbin Middlemas, ABC Gardening Australia, Grandstand, Western Australia 44th Annual Australian Writers
Guild Awards (The AWGIES)
"Meet you at the Footy" Award— Interactive Media: ABC Innovation, DVD Laurel: Gardening Australia¸ Editorial: Gerard Whateley, ABC Grandstand, Victoria Children's Television (C Anita Boucher Young Achiever: Most Outstanding Special Classification): My Place, Series 2, Tino Carnevale, Gardening Commentator—Radio: Chris Grant, "1868 Minna" 2011 Churchill Fellowship
2011 iTunes Rewind Best of the
2011 Australian Institute for the Richard Fidler
Year Awards
Conservation of Cultural Media
Best New Audio Podcast: 2011 CSIRO Awards
Joel Rheinberger, 936 ABC Hobart, Best Media Support and Coverage Medal for Science Journalism: of Conservation: Jacquie Mackay, Appendices for the year ended 30 June 2012 Appendix 15—ABC Awards 2011–12 continued
2011 LIFE Awards
2011 Older People Speak Out
Radio feature, documentary or Outstanding Contribution to Media National Awards
broadcast special: Katrina Bolton, Suicide Prevention in Australia: Best News Item: Jessica Hinchliffe, 105.7 ABC Darwin, "Drink, death triple j, Hack 90.3 ABC Coast FM, "Surviving Cyclone Yasi Without Sight" 2012 Logie Awards
2012 Walkley Young Australian
Most Popular Presenter: Best Current Affairs Segment/ Journalist of the Year Award
Series: Chris Wisbey, 936 ABC Online Award: Miranda Grant, Hobart, "Inspirational and Active ABC Open, Southern Queensland Most Outstanding Children's Television Program: My Place, 2011 Yooralla Media Awards
2011 Publishers Australia
Online Award: Brett Williamson, abc.net.au, "Making the most of Most Outstanding Actor: Cover of the Year (Custom): triple j time that is left" Rob Carlton, Paper Giants: Magazine, September 2011 Cover, The Birth of Cleo Radio (less than 5 minutes) Award: Nance Haxton, "Intellectually Most Outstanding Actress: 2011 Queens Birthday Honours
disabled people fight for equal Melissa George, The Slap Public Service Medal: Ian Mannix access to justice" Most Outstanding Public Affairs 2012 Randstad Awards
Commendation: Alex Mann, triple j, Report: Four Corners, "A Bloody Most Attractive Employer in Hack, "Barriers to Love" Australia (second place): Australian Radio (more than 5 mins) Award, Most Outstanding Light Broadcasting Corporation Aaron Kearney, 1233 ABC Entertainment Program: Spicks 2011 United Nations of Australia Newcastle, "When Everything
and Specks Media Peace Awards
Changes in an Instant: Andrew's Most Outstanding Drama Series, Special Award—Promotion of Miniseries or Telemovie: The Slap Positive Images of the Older Person: Compass, "Work Later On" Commendation: Natasha Mitchell, 2011 National Basketball
ABC Radio National, "Deaf Culture" League Media Awards
Special Award—Increasing Television (more than 5 mins) Best Radio Commentator: Peter Awareness and Understanding of Award: Karen Barlow, Lateline, Walsh, ABC Grandstand, Adelaide Children's Rights and Issues, Four Corners, "Dangerous Territory" Best Radio News Package: Commendation: Monique Schafter, Justin Huntsdale, ABC Illawarra, 2011 Walkley Awards
Hungry Beast, "Trapped in Your "7 000 Points and Counting for Gold Walkley: Sarah Ferguson, Hawks Legend".
Michael Doyle and Anne Worthington, Four Corners, Commendation: Kim Akhurst and 2011 National Press Club of
"A Bloody Business" Richard Corfield, Compass, Australia Journalism Awards
"A Roof Over Their Heads" Paul Lyneham Award for Journalism Leadership: Paul Excellence in Journalism—Special Lockyer (posthumous) Commendation: Mark Simkin and State and Territory
All Media: Broadcast and Online Interviewing: Tony Jones, Lateline, Best News Feature/Article or Christopher Hitchens, Malcolm New South Wales
Presentation—Health, Health Turnbull and Chris Bowen 2011 Australian
Sciences or Innovation: Dr Cinematographers Society
Best Online Journalism: Eleanor Maryanne Demasy, Catalyst, Bell, Ed Giles, Suzanne Smith, "Corneal Stem Cells—Window to News Directors Award: Taryn "Beating the Odds" Southcomb, "High Water", All Media—Sports Journalism: Qantas and European Union Gold, Current Affairs: Quentin Caro Meldrum-Hanna, 7.30, Journalism Award: Eleanor Hall, Davis, "Shattered" "Harness Racing Under Scrutiny" "Is a Digital Single Market the Bronze, Current Affairs: David key to rejuvenating the European Radio news and Current Affairs Martin, "Bhutan—The Secret economy at a time of austerity and Reporting: Mark Willacy, PM, rapid technological change?" "Rikuzentakata tsunami" Silver, Single Camera News: Taryn Southcomb, "Wheat Harvest" Appendices for the year ended 30 June 2012 Appendix 15—ABC Awards 2011–12 continued
2011 New South Wales
All Media—Multicultural Affairs Silver, Neil Davis International Reporting: Peter McCutcheon, News Award: Robert Hill, "Japan Multimedia History Prize: Recipe 7.30, "From Nauru to Citizenship" for Murder Best Online Journalism: ABC News Bronze, TV Magazine, Lifestyle: 2011 Northern NSW Journalism Online team, "Queensland floods:
Greg Ashman, "Outback Lamb" Before and After Interactive Journalist of the Year: Aaron Bronze, Current Affairs: Brant Kearney, 1233 ABC Newcastle All Media—Broadcast Interview: Cummings, "Middle East Annie Guest, PM, ABC Radio Best Radio Current Affairs Feature National and Local Radio, "Insurers or Special: Aaron Kearney, 1233 Back Council Flood Maps" Bronze, Documentaries: Marcus ABC Newcastle, "When Everything Alborn, "Mr. Quigley's Quandrey", Changes in an Instant: Andrew's Radio—Current Affairs, Feature, Documentary or Special Broadcast: Stephanie Smail, Bronze, Documentaries: Marcus Best Specialist Journalism: Aaron AM, The World Today, PM, ABC Alborn, "The Wronged Man", Part 1 Kearney, 123 ABC Newcastle, Radio National and Local Radio, The Drum/Roar, "Opinion Writing" 2011 Catholic Archbishop of
Adelaide's Media Citations
Best Specialist Journalism: Radio—News Report: Melinda Radio: Ian Henschke, Luke Franklin Anthony Scully, Newcastle Upper Howells, Chris O'Brien, Emma and Regan Footner, ABC 891 Hunter, ABC Open, "Rural Life in Pollard, Siobhan Barry and Adelaide, Mornings, "Talking about the Hunter Series" Kerrin Binnie, ABC Radio News, "Newman's Switch" 2011 Rural Media South
2011 Northern Territory Media
2011 Queensland Multimedia
Best Rural Online Journalist: Best Current Affairs or Feature: Best On Line Editorial Feature/ Kendall Jackson, South Australia Jane Bardon, "Pitched Battles: News Story/Blog: Sam Davis, ABC Territory Environmentalists and Far North Queensland, Ethicist South Australian National
questions Queensland Health's Football League Media Awards
Use of Indigenous Patients Best Community Football Best Sports Journalism: James Medical Records Photographic Coverage: Emma- Glenday, "Troubled Stars" Lee Pedler, ABC Eyre Peninsula 2011 Queensland Premier's
2011 South Australian Press
2011 Australian
Television Script—QUT Creative Club Awards
Cinematographers Society
Industries Award: Christopher Lee, Best Scoop of the Year: Angelique Paper Giants: The Birth of Cleo, Johnson, Nick Harmsen, "Rann Silver, Current Affairs: Craig Faces Leadership Coup" Berkman, "Salma in the Square" 2011 Queensland Rural Press
Best Television Current Affairs Bronze, Current Affairs: Stephen Club Awards
Report: Prue Adams, Landline, Cavenagh, "Indigenous Stockmen" Induction into Queensland Rural Press Club Hall of Fame: Robin 2011 Gold Coast Media Awards
Best Radio News, Current Affairs, McConchie, Country Hour, (The Maccas)
Doc Report: Angelique Johnson, Best Radio Feature Story: "Rann Faces Leadership Coup" Bernadette Young, ABC Coast FM, Radio Excellence in Journalism: Best News Story in Any Medium: Drive, "Life Journeys" Caitlin Gribbin, ABC Rural Angelique Johnson, Nick Harmsen, Reporter, Queensland Best Radio Program: Nicole Dyer "Rann Faces Leadership Coup" and Briony Petch, ABC Coast FM, 2011 Australian
2011 Tasmanian Media Awards
2011 Queensland Clarion
Cinematographers' Society
Best News Journalist of the Year: Jonothan Gul, ABC News Regional and Community—Best Gold, Current Affairs: Robert Hill, Broadcast Report: Bruce Atkinson, "China's Dirty Secrets" Excellence in News Reporting— ABC Radio News, "Rocky Flood" Television: Linda Hunt Gold, Current Affairs: Robert Hill, All Media—Excellence in Rural "True Believers" Excellence in Science, Technology Journalism: Pip Courtney, Landline, and Health: Mark Hortsman, Silver, TV Magazine, Lifestyle: ABC TV, "Diesel Dash" Andrew Burch, "Beer in the Alps" Appendices for the year ended 30 June 2012 Appendix 15—ABC Awards 2011–12 continued
Victoria
Best TV Current Affairs/Feature Best Radio News Story or Series: 2011 Australian
under 10 minutes: Josie Taylor, Damian Rabbitt, 720 ABC Cinematographers Society
Daniel Morgan and Cheryl Hall, Perth, "Kelmscott/Rolestone fire Gold, TV Magazine/Lifestyle: Peter Curtis, "Out of Bounds" Best TV Current Affairs/Feature Best Radio Current Affairs: David over 10 minutes: Belinda Hawkins, Weber, Radio National, PM, Gold, TV Magazine/Lifestyle: Australian Story Anthony Connors, "Boundary Best Culture and Art Report—The 2011 West Australian Crick
A.H. Kornweibel Arts Award: Claire Silver, Magazine/Lifestyle: Cameron Association Media Awards
Nichols, 7.30, "The Business of Art" Atkins, "20th Century Glass" Best Program: ABC Grandstand, Western Australia, Sportstalk Bronze, TV Magazine/Lifestyle: Tony King, "Geelong" Best Cricket Commentary: Clint Wheeldon, ABC Grandstand, 2011 Quill Awards for
Western Australia Excellence in Victorian
2011 Western Australian
Best Deadline Report in Any Journalists' Association Media
Medium: Stephanie March, ABC Best Current Affairs or Feature: Jake Sturmer, 7.30, Best Regional or Rural Affairs "DongaraDowns", "Ironbridge Report in Any Medium: Cheryl Hall, Follow" Appendix 16—Television Transmission Frequencies
Digital television

Australian Capital
Irrigation Area New South Wales
Grafton/Kempsey 36 Richmond/Tweed 29 Bowral/Mittagong 52 Central Tablelands 36 Appendices for the year ended 30 June 2012 Appendix 16—Television Transmission Frequencies continued
Cairns North
Hopetoun-Beulah 34 Hobart NE Suburbs 56 Townsville North Mildura/Sunraysia 11 Gold Coast Southern Adelaide Foothills Ceduna/Smoky Bay 39 Craigmore/Hillbank 39 Warrnambool City 59 Western Victoria Miriam Vale/Bororen 56 Kingston SE/Robe 55 Leigh Creek South Alexandra Environs 32 Renmark/Loxton 39 Central Agricultural 45 Spencer Gulf North 38 Noosa/Tewantin 62 Fitzroy Crossing Barrington Valley Rockhampton East 57 Appendices for the year ended 30 June 2012 Appendix 16—Television Transmission Frequencies continued
Kojonup 68
Grafton/Kempsey 2 Adelaide Foothills Ceduna/Smoky Bay 9 Leigh Creek South Southern Agricultural 11 Barrington Valley Analog television Vacy
Australian Capital
New South Wales
Hobart NE Suburbs 57 Noosa/Tewantin 32 Newcastle Waters Appendices for the year ended 30 June 2012 Appendix 16—Television Transmission Frequencies continued
Port Sorell
South Springfield Central Agricultural 5A Condingup/Howick 6 Southern Agricultural 2 Fitzroy Crossing Notes: This appendix lists only terrestrial transmission
services for which an apparatus licence is held by the ABC. In previous reports, the ABC has reported services rebroadcast using transmission facilities provided under licence, such as the Self-Help Broadcasting Reception Scheme (SBRS) and the Broadcasting for Remote Aboriginal Communities Scheme (BRACS). The ABC does not control such services that are retransmitted under s.212 or s.212A of the Broadcasting Services Act 1992 (Cth). Television transmitter statistics

ACT NSW NT Qld SA Tas Vic WA Total
3 131 20 148 46 84 63 127 622
Appendix 17—Radio Transmission Frequencies
Digital radio

New South Wales
Sydney 206.352MHz Brisbane 206.352MHz Adelaide 206.352MHz Melbourne 206.352MHz Lightning Ridge 92.1 Analog radio
ABC Local Radio Broken Hill
Goulburn (Town) 90.3 Australian Capital
Irrigation Area 100.5 Grafton/Kempsey 92.3 Appendices for the year ended 30 June 2012 Appendix 17—Radio Transmission Frequencies continued
Muswellbrook 1044
Albury/Wodonga 106.5 Richmond/Tweed 94.5 Western Victoria 94.1 Mount Gambier 1476 Renmark/Loxton 1062 Wagga Wagga 102.7 Devonport East 100.5 Fitzroy Crossing 106.1 Middlemount 106.1 Groote Eylandt 106.1 Meekatharra 106.3 Newcastle Waters 106.1 Pialba-Dundowran Mount Magnet 105.7 Tennant Creek 106.1 Roma/St George 711 Southern Downs 104.9 Ravensthorpe 105.9 Goulburn Valley 97.7 Southern Cross 106.3 (Torres Strait) 1062 ABC Radio
Australian Capital
Collinsville 106.1 Appendices for the year ended 30 June 2012 Appendix 17—Radio Transmission Frequencies continued
New South Wales
Adelaide River 100.5 Mount Gambier 103.3 Renmark/ Loxton 1305 Groote Eylandt 107.7 Newcastle Waters 107.7 Middlemount 107.7 Grafton/Kempsey 99.5 Lightning Ridge 93.7 Albury/Wodonga 990 Rockhampton 103.1 Southern Downs 106.5 Irrigation Area 98.9 Charleville 107.3 Charters Towers 97.5 Collinsville 107.7 Thursday Island 107.7 Richmond/Tweed 96.9 Townsville North 96.7 Darling Downs 105.7 Dirranbandi 107.3 Wagga Wagga 104.3 Warrnambool 101.7 Western Victoria 92.5 Appendices for the year ended 30 June 2012 Appendix 17—Radio Transmission Frequencies continued
Western Australia
ABC Classic FM
Australian Capital
Irrigation Area 96.5 Adelaide Foothills 97.5 Mount Gambier 104.1 Richmond/Tweed 96.1 Renmark/ Loxton 105.1 New South Wales
Wagga Wagga 101.1 Fitzroy Crossing 107.7 Goulburn Valley 96.1 Goulburn (Town) 89.5 Hopetoun (WA) 106.9 Grafton/Kempsey 97.9 Darling Downs 104.1 Irrigation Area 97.3 Rockhampton 104.7 Richmond/Tweed 95.3 Western Victoria 93.3 Southern Downs 103.3 Townsville North 97.5 Meekatharra 107.9 Wagga Wagga 105.9 Adelaide Foothills 95.9 Mount Magnet 107.3 Mount Gambier 102.5 Renmark/Loxton 101.9 Pannawonica 107.7 Australian Capital
Darling Downs 107.3 (Lookout Hill) 107.1 Ravensthorpe 107.5 New South Wales
Goulburn Valley 94.5 Salmon Gums 100.7 Southern Cross 107.9 Rockhampton 106.3 Southern Downs 101.7 Townsville North 95.9 Goulburn (Town) 88.7 Western Victoria 94.9 Grafton/Kempsey 91.5 Appendices for the year ended 30 June 2012 Appendix 17—Radio Transmission Frequencies continued
Western Australia
Domestic
The frequencies used by shortwave stations to transmit are varied to obtain optimum results. Western Victoria 91.7 NewsRadio
Australian Capital
Notes: This appendix lists
only terrestrial transmission services for which an apparatus licence is held by New South Wales
the ABC. In previous reports, the ABC has reported Rockhampton 105.5 services rebroadcast using transmission facilities Townsville North 93.5 provided under licence, such as the Self-Help Broadcasting Reception Scheme (SBRS) and the Broadcasting for Remote Aboriginal Communities Scheme (BRACS). The Renmark/Loxton 93.9 ABC does not control such services that are retransmitted under s.212 or s.212A of the Broadcasting Services Act 1992. Irrigation Area 98.1 East Devonport 102.1 Richmond/Tweed 98.5 Upper Hunter 104.9 Wagga Wagga 105.1 Radio Transmitter Statistics

ACT NSW NT Qld SA Tas Vic WA Total
Radio 1 59 15 68 13 18 24 41 239 8 171 40 202 48 39 79 118 705
Appendices for the year ended 30 June 2012 Appendix 18—Radio Australia and Australia Network
Transmission and Distribution
Radio Australia Frequencies
English—24 hours

French Polynesia Tahiti 88.2 – 99.4 FM Pidgin (Tok Pisin)
Papua New Guinea Port Moresby Solomon Islands Honiara Federated States Marshall Islands English—Part rebroadcast
Papua New Guinea Mt Hagen Solomon Islands Honiara Languages other than English—rebroadcast
New Caledonia Noumea Bandung–West Java Bandung–West Java Bandung–West Java Bandung–West Java Garut–West Java Kediri–East Java Malang–East Java Ponorogo–East Java Situbondo–East Java Appendices for the year ended 30 June 2012 Appendix 18—Radio Australia and Australia Network
Transmission and Distribution continued
Radio Australia Frequencies continued
Radio Australia shortwave
Operated by Broadcast Australia: Shepparton (Victoria) Brandon (Queensland) Manado–East Nusa In addition, the ABC leases capacity on shortwave transmitters in Palau, the United Arab Emirates and Mataram–East Nusa Singapore. The ABC uses these transmission facilities on a commercial basis for several hours each day to Palembang–Sumatra broadcast Radio Australia to selected areas in Asia.
Satellite distribution—Australia
Network and Radio Australia
Australia Network and Radio Australia are distributed together across the Pacific, south-east Asia, north Asia and south Asia on the Intelsat 5, Intelsat 8 and Fak-fak–West Papua Intelsat 10 satellites. This makes the two networks available to rebroadcasters and direct-to-home (DTH) across the region.
During the reporting period a number of discussions were held with Intelsat regarding their proposed satellite changes in the Asia-Pacific area. These proposals include three new configurations whereby the current Asia Feed using Intelsat 8 will be replaced by Intelsat 20 and the Pacific Feed using Intelsat 5 will be replaced by Intelsat 18. These changes are expected to be in place by September 2012.
From December 2012, the current Intelsat 10 satellite that covers Australia Network's India feed will be replaced by Intelsat 20.
Australia Network—rebroadcasts
and free-to-air transmitters
Australia Network has approximately 667 rebroadcast partners, mainly cable operators, across the Asia- Pacific region. A full list of rebroadcast partners can be found at Australia Network's website: http:// In addition, Australia Network operates a 24-hour free-to-air transmitter in Vanuatu (Channel 12) and accesses a 24-hour free-to-air transmitter in Solomon Islands (UHF Channel 28 and VHF Channel 9a) operated under agreement with the local telecom.
Appendices for the year ended 30 June 2012 Appendix 19—ABC Offices
ABC Head Office

Australian Broadcasting
ABC Ultimo Centre AABC Ultimo Centre 700 Harris Street 700 Harris Street ABC Ultimo Centre Ultimo NSW 2007; 700 Harris Street Phone (02) 8333 5598 Phone (02) 8333 1500 Fax (02) 8333 1558 Fax (02) 8333 1777 Phone (02) 8333 1500 Chief Executive: Bruce Dover Chief Operating Officer: Fax (02) 8333 5344 Managing Director: Mark Scott ABC Southbank Centre 120 Southbank Boulevard ABC Southbank Centre Southbank VIC 3006; 120 Southbank Boulevard ABC Ultimo Centre Southbank VIC 3006; 700 Harris Street Melbourne VIC 3001; Phone (03) 9626 1600 Melbourne VIC 3001; Fax (03) 9626 1552 Phone (03) 9626 1594 Director: Lynley Marshall Fax (03) 9626 1601 Phone (02) 8333 2311 Director: David Cruttenden Fax (02) 8333 5305 Director: Michael Millett ABC Ultimo Centre ABC Ultimo Centre 700 Harris Street 700 Harris Street ABC Southbank Centre Ultimo NSW 2007; 120 Southbank Boulevard, Southbank VIC 3006; Phone (02) 8333 5226 Phone (02) 8333 1500 Fax (02) 8333 1558 Melbourne VIC 3001; Fax (02) 8333 5552 Director: Angela Clark Phone (02) 8333 5254 Director: Brian Jackson Fax (03) 9626 1601 Legal and Business
Technology
Director: Paul Chadwick ABC Ultimo Centre 700 Harris Street ABC Ultimo Centre ABC Ultimo Centre 700 Harris Street 700 Harris Street Phone (02) 8333 1500 Fax (02) 8333 3168 Phone (02) 8333 5849 Director: Ken Gallacher Phone (02) 8333 5360 Fax (02) 8333 5860 Fax (02) 8333 5315 Director: Rob Simpson Communication Networks
Director: Michael McCluskey ABC Ultimo Centre 700 Harris Street ABC Ultimo Centre 700 Harris Street ABC Southbank Centre 120 Southbank Boulevard Phone (02) 8333 1500 Southbank VIC 3006; Fax (02) 8333 4570 Phone (02) 8333 1500 Director: Adrian Potter Melbourne VIC 3001; Fax (02) 8333 4551 Phone (03) 9626 1898 Director: Kate Torney Fax (03) 9626 1899 Chief Executive: Michael Appendices for the year ended 30 June 2012 Appendix 19—ABC Offices continued
People and Learning
ABC Ultimo Centre Australian Capital Territory
45 Wingewarra Street 700 Harris Street Cnr Northbourne and Wakefield Avenues Phone (02) 6881 1811 Dickson ACT 2602; Fax (02) 6881 1899 Phone (02) 8333 1500 (Local Radio station: Fax (02) 8333 5108 Canberra ACT 2601; ABC Western Plains Director: Ursula Groves Phone (02) 6275 4555 RCM: Andrew Dunkley Fax (02) 6275 4538 (Local Radio station: (administered by Sydney) ABC Ultimo Centre 666 ABC Canberra) T252, The Parallel Mall 700 Harris Street Territory Director: Erina Fair Shopping Centre Elizabeth McGrath Local Content Manager ACT: Phone: (02) 4367 1911 Phone (02) 8333 1500 New South Wales
Fax: (02) 4367 1999 Fax (02) 8333 2603 (Local Radio stations: Director: Kate Dundas ABC Ultimo Centre 92.5 ABC Central Coast 700 Harris Street ABC Ultimo Centre 700 Harris Street Sydney NSW 2001; Phone (02) 8333 1234 Lismore NSW 2480; Fax (02) 8333 1203 Phone (02) 6627 2011 (Local Radio station: Fax (02) 6627 2099 Phone (02) 8333 1500 (Local Radio station: Fax (02) 8333 3055 State Director: Peter Longman Director: Kim Dalton Local Content Manager NSW: RCM: Justine Frazier Unit 1, First Floor (administered by Newcastle) The Roy Howard Building Muswellbrook NSW 2333; Phone (02) 6542 2811 Fax (02) 6542 2899 (Local Radio station: Phone (02) 6491 6011 ABC Upper Hunter) Fax (02) 6491 6099 (Local Radio station: Cnr Wood and Parry Streets Newcastle West NSW 2302; RCM: Ian Campbell (administered by Port Macquarie) Phone (02) 4922 1200 Fax (02) 4922 1222 Coffs Harbour NSW 2450; (Local Radio station: Phone (02) 6650 3611 1233 ABC Newcastle) Fax (02) 6650 3699 Local Content Manager (Local Radio station: Newcastle: Philip Ashley-Brown ABC Mid North Coast) Appendices for the year ended 30 June 2012 Appendix 19—ABC Offices continued
Nowra
(administered by Wollongong) 13 Victoria Street 58 Woongarra Street Wollongong NSW 2500 Bundaberg QLD 4670; Wollongong NSW 2520; Phone (07) 4155 4911 Phone (02) 4428 4511 Phone (02) 4224 5011 Fax (07) 4155 4999 Fax (02) 4228 4599 Fax (02) 4224 5099 (Local Radio station: (Local Radio station: (Local Radio station: 97.3 ABC Illawarra) 97.3 ABC Illawarra) RCM: Ross Peddlesden Northern Territory
Cnr Sheridan and Upward Streets East Orange NSW 2800; 1 Cavenagh Street Phone (02) 6393 2511 Phone (07) 4044 2011 Fax (02) 6393 2599 Fax (07) 4044 2099 (Local Radio station: (Local Radio station: ABC Central West) Phone (08) 8943 3222 RCM: Brooke Daniels Fax (08) 8943 3235 RCM: Debbie Kalik (Local Radio station: 105.7 ABC Darwin) Territory Director: (administered by Rockhampton) Christopher Smyth Port Macquarie NSW 2444; Local Content Manager NT: Phone (02) 6588 1211 Andrew Phillips (Acting) Gladstone QLD 4680; Fax (02) 6588 1299 Phone (07) 4976 4111 (Local Radio station: Fax (07) 4976 4199 ABC Mid North Coast) Cnr Gap Road and Speed Street (Local Radio station: RCM: Cameron Marshall Alice Springs NT 0870; Alice Springs NT 0871; Gold Coast
Parry Shire Building Phone (08) 8950 4711 Cnr Gold Coast Highway and Fax (08) 8950 4799 (Local Radio station: Tamworth NSW 2340; ABC Territory Radio) Mermaid Beach QLD 4218; Phone (02) 6760 2411 RCM: Stewart Brash Phone (07) 5595 2917 Fax (02) 6760 2499 Fax (07) 5595 2999 (Local Radio station: (Local Radio station: ABC New England North West) RCM: Jennifer Ingall Katherine NT 0850; Content Director: Trevor Jackson Wagga Wagga
Katherine NT 0851; 100 Fitzmaurice Street Phone (08) 8972 5711 Wagga Wagga NSW 2650; Fax (08) 8972 5799 Phone (02) 6923 4811 (Local Radio station: Longreach QLD 4730; Fax (02) 6923 4899 106.1 ABC Katherine) Phone (07) 4658 4011 (Local Radio station: Fax (07) 4658 4099 (Local Radio station: RCM: Chris Coleman ABC Western Queensland) South Brisbane QLD 4101; RCM: Danny Kennedy Brisbane QLD 4001; Phone (07) 3377 5227 Fax (07) 3377 5265 (Local Radio station: 612 ABC Brisbane) State Director: Mark Bowling Local Content Manager QLD: Appendices for the year ended 30 June 2012 Appendix 19—ABC Offices continued
Mackay
Port Pirie
85 North East Road Collinswood SA 5081; Port Pirie SA 5540; Phone (07) 4957 1111 Phone (08) 8638 4811 Fax (07) 4957 1199 Adelaide SA 5001; Fax (08) 8638 4899 (Local Radio station: Phone (08) 8343 4881 (Local Radio station: ABC Tropical North) Fax (08) 8343 4402 639 ABC North and West) RCM: Craig Widdowson Public fax (08) 8343 4896 (Local Radio station: 114 Camooweal Street Sandra Winter-Dewhirst Phone (07) 4744 1311 Local Content Manager SA: Fax (07) 4744 1399 Phone (08) 8586 1300 (Local Radio station: Fax (08) 8586 1399 ABC North West Queensland) Broken Hill
(Local Radio station: RCM: Andrew Saunders (administered by 1062 ABC Riverland) ABC South Australia) RCM: Bruce Mellett 454 Argent Street Broken Hill NSW 2880; Rockhampton QLD 4700; Phone (08) 8082 4011 Phone (07) 4924 5111 Fax (08) 8082 4099 1–7 Liverpool Street Fax (07) 4924 5199 (Local Radio station: (Local Radio station: 999 ABC Broken Hill) RCM: Andrew Schmidt Phone (03) 6235 3217 RCM: Bridget Smith Fax (03) 6235 3220 (Local Radio station: State Director: Fiona Reynolds 15 Carnaby Street Mt Gambier SA 5290; Local Content Manager Tasmania: Phone (08) 8724 1011 Jocelyn Nettlefold Maroochydore QLD 4558; Fax (08) 8724 1099 Phone (07) 5475 5000 (Local Radio station: Fax (07) 5475 5099 (administered by Launceston) (Local Radio station: RCM: Alan Richardson RCM: John Caruso Port Augusta
(administered by Port Pirie) Phone (03) 6430 1211 Fax (03) 6430 1299 297 Margaret Street (Local Radio station: Port Augusta SA 5700; ABC Northern Tasmania) Toowoomba QLD 4350; Phone (08) 8641 5511 Phone (07) 4631 3811 Fax (08) 8641 5599 Fax (07) 4631 3899 (Local Radio station: (Local Radio station: 1485 Eyre Peninsula and ABC Southern Queensland) Launceston TAS 7250; RCM: Vicki Thompson Phone (03) 6323 1011 Port Lincoln
Fax (03) 6323 1099 (administered by Port Pirie) (Local Radio station: 8 –10 Wickham Street 1/60 Tasman Terrace ABC Northern Tasmania) Content Director: Townsville QLD 4810; Port Lincoln SA 5606; Michael Merrington Phone (07) 4722 3011 Phone (08) 8683 2611 Fax (07) 4722 3099 Fax (08) 8683 2699 (Local Radio station: (Local Radio station: 630 ABC North Queensland) 1485 Eyre Peninsula and RCM: Cameron Burgess Appendices for the year ended 30 June 2012 Appendix 19—ABC Offices continued
Victoria
ABC Southbank Centre 30 Fielder Street 120 Southbank Boulevard Morwell VIC 3840; East Perth WA 6000; Southbank VIC 3006; Phone (03) 5135 2111 Fax (03) 5135 2199 Melbourne VIC 3001; (Local Radio station: Phone (08) 9220 2700 Phone (03) 9626 1600 Fax (08) 9220 2727 Fax (03) 9626 1774 Contact: Gerard Callinan (Local Radio station: (Local Radio station: 774 ABC Melbourne) State Director: Geoff Duncan State Director: Randal Mathieson Local Content Manager WA: Phone (03) 5143 5511 5 Dawson Street South Fax: (03) 5143 5599 Ballarat VIC 3350; (Local Radio station: Ballarat VIC 3353; RCM: Gerard Callinan Phone (08) 9842 4011 Phone (03) 5320 1011 Fax (08) 9842 4099 Fax (03) 5320 1099 (administered by Wodonga) (Local Radio Station: (Local Radio station: 50A Wyndham Street 107.9 ABC Ballarat RCM: Andrew Collins RCM: Dominic Brine Shepparton VIC 3630; Phone (03) 5820 4011 1/14 Napier Terrace 278 Napier Street Fax (03) 5820 4099 (Local Radio Station: Bendigo VIC 3550; ABC Goulburn Murray) Phone (08) 9191 3011 Phone (03) 5440 1711 Fax (08) 9191 3099 Fax (03) 5440 1799 (administered by Ballarat) (Local Radio station: (Local Radio station: 166B Koroit Street ABC Central Victoria) RCM: Jonathon Ridnell Warrnambool VIC 3280; Phone (03) 5560 3111 72 Wittenoom Street (administered by Bendigo) Fax (03) 5560 3199 (Local Radio station: 148 Baillie Street ABC South Western Victoria) Phone (08) 9792 2711 Fax (08) 9792 2799 Horsham VIC 3400; (Local Radio station: Phone (03) 5381 5311 Fax (03) 5381 5399 RCM: Robert Mailer Wodonga VIC 3690; (Local Radio station: Phone (02) 6049 2011 ABC Western Victoria) Fax (02) 6049 2099 (administered by Kalgoorlie) (Local Radio station: 80b Windich Street ABC Goulburn Murray) RCM: Gaye Pattison Esperance WA 6450; Mildura VIC 3502; Phone (08) 9083 2011 Phone (03) 5022 4511 Fax (08) 9083 2099 Fax (03) 5022 4599 (Local Radio station: (Local Radio station: ABC Mildura–Swan Hill) RCM: Anthony Gerace Appendices for the year ended 30 June 2012 Appendix 19—ABC Offices continued
Geraldton
245 Marine Terrace Geraldton WA 6531; Westminster SW1P 3JA Phone (08) 9923 4111 100 Victoria Street West Fax (08) 9923 4199 Auckland New Zealand; (Local Radio station: Phone +64 9 916 7928 Phone +44 20 7808 1360 ABC Midwest and Wheatbelt) Fax +64 9 309 3248 Fax +44 20 7799 5482 518/5 Maneeya Centre Kutuzovsky Prospekt Unit 3, Quartz Centre Penthouse—17th floor Building 13, Apartment 113 353 Hannan Street Moscow 121248 Russia; Pathumwan District Phone +7 495 974 8182 Kalgoorlie WA 6430; Bangkok 10330 Thailand; Fax +7 495 974 8186 Phone (08) 9093 7011 Phone +66 2 652 0595 Fax (08) 9093 7099 New Delhi
Fax +66 2 254 8336 (Local Radio station: B3/24 Vasant Vihar ABC Goldfields–Esperance) New Delhi 110057 India; RCM: John Wibberley 8–121 Qi Jia Yuan Diplomatic Phone +91 11 2615 4307 Fax +91 11 2614 2847 Chaoyang District Beijing 100600 China; Phone +86 10 6532 6819 Karratha WA 6714; Fax +86 10 6532 2514 Phone (08) 9183 5011 New York NY 10017 USA; Fax (08) 9183 5099 Phone +1 212 813 2495 (Local Radio station: Level 16 Deutche Bank Fax +1 212 813 2497 Jn Iman Bonjol 80 Port Moresby
RCM: Scott Lamond Jakarta 10310 Indonesia; Phone +62 21 390 8123 Fax +62 21 390 8124 (administered by Broome) 114b Collibah Drive Papua New Guinea; Phone +675 321 2666 (321 2503) Kununurra WA 6743; Fax +675 321 2131 Phone (08) 9168 4311 Fax (08) 9168 4399 Jerusalem 91343 Israel; (Local Radio station: Phone +972 2 537 3557 Fax +972 2 537 3306 (administered by Albany) Phone +81 3 3469 8089 Fax +81 3 3468 8445 Richmond Johannesburg Phone (08) 9861 3311 2092 South Africa; Fax (08) 9861 3399 Phone +27 11 726 8636 (Local Radio Station: Washington DC 20036 USA; 558 ABC Great Southern) Fax +27 11 726 8633 Phone +1 202 466 8575 Fax +1 202 626 5188 Appendices for the year ended 30 June 2012 Appendix 20—ABC Shops
Australian Capital Territory

Rouse Hill
Shop T253 The Parallel Mall Shop GR048 10 -14 Market Lane Rouse Hill Town Centre Canberra ACT 2600 Ph: (02) 4367 6892 Rouse Hill NSW 2155 Phone (02) 6247 2941 Fax: (02) 4367 0617 Ph: (02) 8882 9179 Fax (02) 6230 6478 Fax: (02) 8882 9200 Westfield Shoppingtown Shop 48 The Albert Walk Westfield Shopping Centre Queen Victoria Building Ph: (02) 9482 3671 Ph: (02) 6282 0746 Fax: (02) 9476 0098 Ph: (02) 9286 3726 Fax: (02) 6282 3508 Fax: (02) 9262 7690 New South Wales
Shop 1087/88 Level 1 Westfield Shoppingtown Shop 1003 Level 1 Westfield Shoppingtown Ph: (02) 9524 4289 Cnr Wyong and Gavenlock Bondi Junction NSW 2022 Fax: (02) 9542 8573 Ph: (02) 9386 5582 Tuggerah NSW 2259 Ph: (02) 4353 9305 Brookvale
Shop 205 Upper Level Fax: (02) 4353 9475 Charlestown Shopping Square Warringah Mall Shopping Centre Charlestown NSW 2290 Brookvale NSW 2100 Ph: (02) 4943 9763 Ph: (02) 9905 3758 Fax: (02) 4920 9526 ABC Ultimo Centre Fax: (02) 9939 7834 700 Harris Street North Ryde
Shop 417 The Loft Ph: (02) 8333 2055 Macquarie Shopping Centre Fax: (02) 9333 1240 Westfield Shoppingtown North Ryde NSW 2113 Ph: (02) 9878 4253 Fax: (02) 9878 8027 Fax: 02 9715 2845 Wollongong Central Shopping Shop 4069 Level 4 Wollongong NSW 2500 Shop C029 Level 1 Westfield Shoppingtown Ph: (02) 4227 6750 Parramatta NSW 2150 Fax: (02) 4227 6759 Campbelltown NSW 2560 Ph: (02) 9635 9922 Ph: (02) 4626 8624 Fax: (02) 9689 3421 Fax: (02) 4620 5007 Castle Hill
Shop 150 Ground Level Westfield Penrith Plaza Brisbane QLD 4000 Castle Towers Shopping Centre Ph: (07) 3003 1321 Castle Hill NSW 2154 Ph: (02) 4721 8299 Fax: (07) 3211 1453 Ph: (02) 9899 3273 Fax: (02) 4721 3613 Fax: (02) 9894 5425 East Gardens
Cairns Central Shopping Centre Cnr McLeod and Spence Westfield Shoppingtown Port Macquarie NSW 2444 Ph: (02) 6583 6085 152 Bunnerong Road Fax: (02) 6583 8134 Ph: (07) 4041 5392 East Gardens NSW 2035 Fax: (07) 4041 2046 Ph: (02) 9349 3695 Fax: (02) 9349 7169 Appendices for the year ended 30 June 2012 Appendix 20—ABC Shops continued
Carindale
Carindale Shopping Centre Shop B186 The West Mall Carindale QLD 4152 Chadstone Shopping Centre Ph: (07) 3398 1606 Ph: (07) 3256 9592 Chadstone VIC 3148 Fax: (07) 3324 9681 Fax (07) 3266 3060 Ph: (03) 9568 8245 Fax: (03) 9563 4802 Westfield Shoppingtown Grand Central Shopping Centre Chermside QLD 4032 Toowoomba QLD 4350 Westfield Shoppingtown Ph: (07) 3359 1378 Ph: (07) 4638 1768 Fax: (07) 3359 1407 Fax (07) 4638 2842 Cheltenham VIC 3192 Ph: (03) 9583 5589 Fax: (03) 9585 4601 Westfield Helensvale Castletown Shoppingworld Helensvale QLD 4212 Townsville QLD 4810 Ph: (07) 5502 7936 Ph: (07) 4724 0710 Westfield Doncaster Fax: (07) 5502 7583 Fax (07) 4724 0997 619 Doncaster Road Doncaster VIC 3108 Ph: (03) 9840 6727 Adelaide
Fax: (03) 9840 7820 Indooroopilly Shopping Centre Indooroopilly QLD 4068 Forest Hill
Ph: (07) 3878 9923 Fax: (07) 3878 3126 Ph: (08) 8410 0567 Forest Hill Chase Shopping Centre Fax: (08) 8231 7539 270 Canterbury Road Forest Hill VIC 3131 Ph: (03) 9894 7582 Fax: (03) 9878 6652 Cnr Victoria and Mangrove Road Westfield Shoppingtown Ph: (07) 4951 4004 Fax: (07) 4957 3853 Ph: (08) 8396 0000 Geelong Westfield Shopping Fax: (08) 8395 6645 Mt Gravatt
Ph: (03) 5221 3785 Garden City Shopping Centre Shop 2047 Level 2 Fax: (03) 5222 8591 Mt Gravatt QLD 4122 Westfield Shoppingtown Marion Ph: (07) 3420 6928 297 Diagonal Road Fax: (07) 3420 6894 Oaklands Park SA 5046 Ph: (08) 8298 6350 Knox Shopping Centre North Lakes
Fax: (08) 8377 5253 425 Burwood Highway Wantirna South VIC 3152 Westfield North Lakes Ph: (03) 9800 4965 North Lakes QLD 4509 Fax: (03) 9837 5319 Ph: (07) 3491 6283 Fax: (07) 3491 6968 70 Murray Street Highpoint Shopping Centre Maribyrnong VIC 3032 Robina Town Centre Ph: (03) 6236 9972 Ph: (03) 9317 4652 Fax: (03) 6234 1734 Fax: (03) 9317 5290 Ph: (07) 5575 7260 Rosny Park
Fax (07) 5578 9236 Eastlands Shopping Centre Rosny Park TAS 7018 Ph: (03) 6245 0933 Appendices for the year ended 30 June 2012 Appendix 20—ABC Shops continued
Melbourne
Shop M01, Mezzanine Level The Galleria Morley Cnr Elizabeth and Bourke Streets Garden City Shopping Centre Melbourne VIC 3000 Booragoon WA 6154 Ph: (03) 9662 4522 Ph: (08) 9315 9289 Ph: (08) 9276 7673 Fax: (03) 9662 4402 Fax: (08) 9315 2763 Fax: (08) 9276 3088 Shop 60 Gallery Level Northland Shopping Centre Westfield Shoppingtown Carousel Carillon City Arcade Cannington WA 6107 East Preston VIC 3072 Ph: (08) 9451 6352 Ph: (08) 9321 6852 Ph: (03) 9471 4863 Fax: (08) 9451 7849 Fax: (08) 9481 3123 Fax: (03) 9470 5672 Shop F124 Level 1 Karrinyup Shopping Centre Eastland Shopping Centre 200 Karrinyup Road 171-175 Maroondah Highway Karrinyup WA 6018 Ringwood VIC 3134 Ph: (08) 9445 9233 Ph: (03) 9879 5094 Fax: (08) 9276 3086 Fax: (03) 9847 0956 3G—"third generation" mobile telephone services that
digital radio—the transmission of a broadcast radio
are able to carry internet content.
signal in digital form, allowing more channels and additional data to be carried in the same amount of app or application—short for "application software", spectrum as analog radio.
particularly in the context of mobile devices. An app is a computer program designed to perform a particular digital television—the transmission of a broadcast
task or function, and may be custom-built to meet a television signal in digital form. This allows more specific need.
channels or higher-definition channels to be carried in the same amount of spectrum as analog television audio-on-demand—the provision of audio files (e.g.
services, as well as interactive content.
radio programs or pieces of music) over the internet so that they begin playing shortly after the user download—the transfer of data, including audio and
requests them. Generally, the files do not remain on video files, across the internet to the user's computer the user's computer after they have been played.
for later use. Unlike streamed files, downloaded files reside on the recipient's computer.
broadband—fast internet service that allows rapid
access to large audio and video files.
first release—the first time a program has been
broadcast in Australia.
catch-up—media content which is made available
on an on-demand basis (for example, through five-city reach—the combined audience reach
podcasts or online streaming) following the scheduled of a television service in the five cities of Adelaide, broadcast of the content on traditional platforms.
Brisbane, Melbourne, Perth and Sydney.
Charter—the fundamental operating responsibilities
interstitial—content that is not a television
of the ABC, as set out in Section 6 of the Australian program and is put to air between programs. Broadcasting Corporation Act 1983.
Interstitials include station identification, program promotions, cross-promotions for radio or new media convergence—major communications platforms
programming, ABC Commercial merchandising and coming together so that their once separate functions community service announcements.
overlap. For example, video content that used to be available only on television can now be viewed easily platform—a medium or technology for content
over the internet.
distribution. The ABC's primary platforms are radio, television and the internet. It also uses mobile co-production—a program produced through
telephone-based platforms, such as SMS and WAP.
an agreement between the ABC and an outside producer, and potentially others, to jointly contribute podcasting—the provision of downloadable audio
money, facilities and/or staff.
files so that the user is able to "subscribe" to a program and have their computer automatically retrieve new files as they become available. The files for and delivered on more than one media platform.
are then able to be transferred to a portable music player.
portal—an online or mobile website which
aggregates content into a single destination.
reach—the total number of people who have viewed,
listened or visited a service over a given time frame.
share—the percentage of the listening/viewing
audience tuned to a particular service.
simulcast—simultaneous broadcast of the same
content in multiple formats, such as analog and digital television, as required by the Broadcasting Services Act 1992.
smart phone—an advanced mobile telephone
device that allows the user to install and run application software in order to expand its capabilities.
social media—the generic term for a diverse
collection of online technologies that allow users to create, publish and share content with one another, including blogs, wikis (e.g. Wikipedia), "micro-blogs" (e.g. Twitter), social networking (e.g. Facebook) and photo and video sharing (sites e.g. YouTube).
streaming—"real time" audio- or video-on-demand
that is synchronised with a radio or television broadcast.
user-generated content—media content created
by audience members and published online or broadcast on radio or television.
video-on-demand—the provision of video content
over the Internet so that it begins playing shortly after the user requests it. Generally, the content does not remain on the user's computer after it has been played.
vodcasting—downloadable video files so that the
user is able to "subscribe" to a program and have their computer automatically retrieve new content as it becomes available.
Wireless Access Protocol (WAP)—a data protocol
allowing the delivery of specially-formatted internet content to specific mobile telephone handsets.
The index is arranged alphabetically word by word. References in bold indicate the primary reference.
References in italics indicate the reference appears in a table, graphs or chart. A bold m following a page
reference indicates that the reference appears in a map.
apps—7, 36, 37, 50, 51, 54, 59, 63, 68, 74, 75, 142,
ABC Advisory Council—24, 109, 123–126, 131,
Appropriation—113, 115, 150, 151
see also funding ABC Appreciation Survey— 30–33, 34, 57, 116–20,
see also triennial funding arts—33, 37, 38, 47, 49, 50, 108, 140, 206, 210,
Audience and Consumer Affairs—103–106, 146,
Role and duties—12, 24, 100, 102, 123, 126, 206
audience research—24, 30, 92, 94, 125, 209
ABC Charter—17–18, 33, 100, 206–207
Audit and Risk Committee—100, 101, 150, 207–8
ABC Classic FM—6, 16, 35, 38–39, 40, 85, 86, 109,
see also risk management 116, 139, 140, 210, 212, 223, 243, 244 audit, internal—see Group Audit ABC Commercial—7, 11, 21, 24, 72–77, 92, 108,
113, 150, 161, 209, 226, 229, 232, 247 Australia Network—7, 8m, 11, 25, 41, 56, 66–68,
67m, 70, 137, 140, 161, 180, 209, 226, 245–246,
ABC Executive —12, 20–23, 24, 27, 89, 92, 100,
Australian Communications and Media Authority ABC International—7, 11, 21, 24, 26, 66–71, 92,
(ACMA)—80, 106, 206, 213, 214
108, 109, 110, 114, 116, 119, 137, 180, 209, 229, Australian content—1, 11, 28, 33, 37, 46–52, 66,
98, 108, 109, 116, 118, 148, 221–222 ABC Local Radio—6, 16, 34–35, 40, 41, 58, 63,
82, 85, 86, 115, 116, 137–138, 140, 147, 210, 223,
Australian National Audit Office (ANAO)—18, 101, 150, 154–155, 178, 202, 207, 208
ABC NewsRadio—6, 16, 39–40, 85, 86, 210, 223,
awards—28, 46, 47, 50, 75, 89, 91, 103, 111, 126, ABC Online—6, 11, 17, 30, 32, 33, 52–54, 56, 60, 61, 62–65, 105, 108, 109, 110, 116, 118, 151, 211
ABC Radio National—6, 16, 35, 37–38, 40, 41,
balance—33, 46, 55, 57, 104, 108, 110, 125, 206 58, 82, 85, 86, 87, 106, 115, 125, 139, 140, 209, bias—103, 104, 146 Board—see ABC Board ABC Resources—24, 92, 87, 209, 226, 227, 229, Bonner Committee—96, 121, 122
ABC Retail—7, 72, 73, 74, 89, 92, 170, 188, 209
broadband—6, 94, 101, 118, 126, 139, 211 ABC Shops—7, 11, 74, 77, 253–255
Department of—115, 169, 181 Minister for—2, 103, 154 ABC Strategic Plan—12, 26, 101–102, 107–114,
business continuity—87, 96, 101, 130, 137, 208,
ABC Values—4, 26, 89, 102, 107, 112, 130
Business Services Division—24, 92, 209, 229, 232, advertising and market research—94, 226
emergency broadcasting—39, 64, 66, 87, 96, 101, 114, 116, 130, 137–138
catch-up—7, 17, 36, 42, 51, 53, 62, 63, 68 energy consumption—84, 114, 132, 133–134
see also iview see also video-on-demand Charter—see ABC Charter Federal Budget—26, 150–152
Classic FM—see ABC Classic FM fraud—101, 112, 208
Code of Practice—80–82, 103, 104, 105, 106, 110, Freedom of Information (FOI)—18, 102
146, 206, 213–220, 226
Freeview—128, 163, 167, 182, 183, 199 Communications Networks Division—24, 85, 92, 210, 228, 229, 232, 247 funding—16, 17, 19, 26, 46, 64, 73, 87, 111, 138, see also Appropriation satisfaction—11, 30–33, 108, 110, 111, 112, 113,
see also triennial funding service announcements—137, 221–222, 256 complaints—18, 80, 103–106, 110, 112, 116, 117,
131, 145, 146, 214, 217 Governance—18, 69, 94, 98–106, 110, 113, 114,
128, 129, 130, 207, 208, 209, 226 consultants—55, 178, 224
Group Audit—24, 100–101, 112, 193, 207–208, 209
content sales—7, 73, 76 Convergence Review—17, 18, 26, 94, 97, 152 high standards—26, 80, 89, 102, 107, 114, 128, Corporate Plan— see ABC Strategic Plan corporate social responsibility—114, 126–131
hours broadcast—45, 47, 49, 118, 221–223 see also Sustainability human resources—see People and Learning independence—12, 18, 26, 80, 100, 102, 107, 110,
access to—16, 86, 87, 120, 240, 244 129, 144, 146, 155, 165, 206, 207, 214 funding—17, 150, 151, 181, 183
services—6, 36, 40, 58, 116, 121, 140, 148–149,
Indigenous—40, 46, 48, 50, 52, 96, 98–99, 112,
121–122, 131, 138, 140, 141, 144, 147, 210, 221–222, 234, 236 digital television— Innovation Division—21, 24, 62–65, 92, 97, 100,
access to—10, 43, 85, 86, 119, 120
108, 111, 151, 209, 210, 211, 229, 232, 247 funding—150, 151, 177, 183, 185 integrity—4, 12, 80, 89, 144, 165, 206, 207, 208, services—7, 11, 42, 43, 50, 52, 95, 165, 237–239 international bureaux—8-9m, 57m, 252
Editorial Policies—23, 24, 80–83, 90, 92, 94, 100,
Legal Division—23, 24, 80, 81, 92, 97, 209, 232, 247
103–6, 110, 130, 143, 144, 145–6, 209, 217, 232, Local Radio—see ABC Local Radio education—33, 49, 51, 64, 66, 74, 95, 97, 108, 109, 138–140, 206, 209, 221, 222, 223
efficiency—11, 12, 19, 33, 26, 64, 84, 87, 102, 103,
Managing Director—13, 24, 80, 81, 91, 92, 94, 100,
107, 111, 113, 116, 117, 132, 134, 165, 206, 207
101, 103, 122, 125, 157, 198, 207, 209, 229, 232, Election Coverage Review Committee (ECRC)—82,
MediaHub—87, 128, 163, 167, 182, 183, 192
sustainability—74, 88, 109, 128, 126–147, 152
national identity—28, 33, 46, 108, 206
News Division—6–7, 8–9m, 11, 20, 24, 55–61, 62,
Technology Division—24, 84, 92, 100, 111, 132, 210,
71, 78–79, 80, 92, 97, 100, 109, 145, 209, 211, 227, 226, 228, 232, 229, 247 228, 229, 232, 247 Television Division—7, 20, 24, 30, 31, 33, 42–54, 62,
NewsRadio—see ABC NewsRadio 92, 97, 100, 115, 108, 116–118, 121, 142, 145, 210, 228, 229, 232, 248 training—7, 12, 69, 89–91, 97, 110, 111, 138, 140,
occupational health and safety (OHS)—see work 145, 147, 228, 229 health and safety (WHS) transmission—8m, 11, 16, 42, 43, 67m, 68, 69, 85,
overseas travel costs—225
86–87, 94, 103, 119, 120, 132, 150, 151, 206, 210,
triennial funding—19, 26, 46, 152
People and Learning Division—22, 24, 89–93, 110,
triple j—6, 16, 17, 35–37, 40, 41, 75, 82, 85, 86, 87,
111, 112, 210, 229, 232, 248 116, 139, 140, 148, 210, 211, 212, 223, 233, 235, performance management—12, 89, 112, 207 podcast/podcasting—6, 11, 16, 34, 36, 37, 38, 40, 62, 108, 118, 126, 139, 234 user-generated content—36, 52, 67, 145 public broadcasters—5, 18, 71, 98, 101, 114, 143, video-on-demand—6, 51, 64, 67, 69, 76, 108, 118 see also catch-up Radio Australia—8m, 11, 25, 40, 62, 66, 67m,
98–69, 70, 71, 115, 132, 145, 209, 223, 245, 246,
see also streaming vodcast/vodcasting—6, 17, 108, 118 Radio Division—6, 8m, 20, 24, 34–41, 62, 92, 97,
100, 120, 145, 210, 228, 229, 232, 248 Radio National—see ABC Radio National workers' compensation—93, 179, 178, 226—229,
reception—86, 87, 104, 119, 137, 240, 244 claims—93, 227, 228, 229, 230, 231 relevance—25, 42, 54, 55, 62, 66, 71, 90, 94 premiums—178, 179, 226, 231 reviews—17, 18, 25, 37, 56, 80, 81, 82, 94, 96, 97, work health and safety (WHS)—93, 226–231
100, 101, 103, 105, 113, 114, 122, 138, 145, 152,
207, 208, 211, 214, 226, 227
see also Convergence Review
risk management—96, 100, 101, 130, 192, 193–196,
207–208, 217, 226 see also Audit and Risk Committee S
scholarships—112, 112, 233, 234
social media-–17, 25, 35, 36, 37, 38, 39, 40, 54, 61,
62, 63–64, 67, 68, 69, 70, 75, 76, 78, 82, 83, 90, 96,
126, 142, 145, 211
State and Territory Directors—22, 24, 96, 121, 130
streaming—6, 28, 36, 52, 54, 58, 62, 63, 64, 68, 69,
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UNIVERSITÀ DEGLI STUDI DI UDINE DIPARTIMENTO DI SCIENZE MEDICHE E BIOLOGICHE Corso di Studi in Infermieristica IMPATTO DELLA TERAPIA DIURETICA DOMICILIARE SULLA QUALITÀ DI VITA DEI PAZIENTI CON SCOMPENSO CARDIACO Relatore Laureanda Dott. Stefano Fabris Angelica Moro Anno Accademico 2012 - 2013

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BEWARE OF OVERCLAIMING, FEDERAL COURT OF CANADA WARNS Alexandra Steele* LEGER ROBIC RICHARD, Lawyers ROBIC, Patent & Trademark Agents Centre CDP Capital 1001 Square-Victoria – Bloc E – 8th Floor Montréal, Québec, Canada H2Z 2B7 Tel.: (514) 987-6242 - Fax (514) 845-7874 info@robic.com –www.robic.ca INTRODUCTION The Applicant's application for a writ of prohibition preventing the Canadian Minister of National Health and Welfare from issuing a Notice of Compliance to the Respondent in respect of anti-depression medication was denied, the Court having ruled that the Respondent's al egations that the proposed drug would not infringe the Applicant's patents were sufficient. [Biovail Pharmaceuticals Inc. et al v. Minister of National Health and Welfare at al, [2005] F.C.J. No. 7, Harrington J., January 6, 2005] BACKGROUND